We are looking for a Junior Operations Manager to join our team at the Community Diagnostic Centre.
The role is central to keeping Hollinswood House and the Community Diagnostic Centre running smoothly each day. Using your excellent leadership and communication skills you'll guide the teams, solve problems and help the Centre meet its goals. You'll also lead the reception team, support staff across the Centre and help create a positive experience for our patients.
This is a great opportunity for someone who enjoys working with people, staying organised and making a real difference to how services are delivered.
The post holder will work closely with the Community Diagnostic Centre and Projects Manager to ensure efficient and effective management of all resources in order to deliver safe, high quality and effective clinical services in an environment of continuous improvement.
Working closely with the Leads for CDC services in Hollinswood House (HWH), the post holder is responsible for supporting the management of the business activities of the service area to ensure delivery of its strategic and operational objectives in line with the Operational Plan.
The post holder will manage the day-to-day running of the HWH site, liaising with appropriate services as departments, as necessary.
The post holder will line manage the CDC Reception Team, and support the other service’s Teams as a point of contact.
Our Poppy’s Promise Commitment
We believe that compassionate care sits at the heart of everything we do. Every member of our team — clinical or non-clinical — plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.
We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.
Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.
By joining our team, you are committing to uphold these values — ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.
For full duties and responsibilities please refer to the attached document entitled Job Description.