An exciting opportunity has arisen for the position of Deputy Healthcare Records Manager within the Medical Records Department at the Royal Surrey County Hospital.
The post holder will be responsible for the management and performance of the Healthcare Records Service within the Royal Surrey County Hospital. This will include multiple health records teams including the Medical Records Library, records preparation service, medical notes management (such as splitting, merging), Patient attendances (Elective waiting list, Outpatients, Emergency Admissions), Subject Access Request service and the offsite archive storage library service.
Interviews are planned for mid to late July 2026. Remote interviews will be considered if appropriate
The post holder will assist the Healthcare Records Manager in providing leadership and operational support on Healthcare Records issues across the Trust and respond to the continuous changing needs of patients, clinicians and managers in the Trust.
The post holder should be able to work on their own initiative as well as part of a team, demonstrate excellent communication skills and be able to prioritise their own workload. The post holder must be proficient in Microsoft Office, in particular Microsoft Word and Excel.
Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5,000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing programme alongside a strong commitment to developing your career. Our diverse and welcoming Royal Surrey family ensures you feel valued from your initial interview and throughout your time with us.
We are clinically led and provide joined-up care by bridging hospital and community services, alongside delivering regional specialist cancer care. Our main acute hospital site is in Guildford, with community sites at Milford, Haslemere and Cranleigh, and services delivered in patients’ homes across Guildford and Waverley.
We work in partnership with Ashford & St Peter’s Hospitals NHS Foundation Trust through a collaborative Group Model, supporting joined-up services, workforce flexibility and development opportunities.
The Care Quality Commission (CQC) has rated us as Outstanding. We are proud of our achievements and continue to invest in our people and infrastructure.
To learn more about life at Royal Surrey, please watch our short video: https://www.youtube.com/watch?v=R96pMboIYdo
Adverts may close early, so you are encouraged to apply as soon as possible.
Support the Healthcare Records Manager in the provision of a quality Healthcare Records service for the Trust, providing an effective and efficient service. The post holder will support the Health Records Manager in the development, monitoring and audit of standards, policies and procedures for Health Records Management.
Undertake training and development in Health Records Management for all staff groups to ensure that they are aware of their roles and responsibilities in relation to records management.
Operationally manage the staff within the Department on a day-to-day basis.
The post holder will be responsible for the management and performance of the Healthcare Records Service within the Royal Surrey County Hospital. This will include multiple health records teams including the Medical Records Library, records preparation service, medical notes management (such as splitting, merging), Patient attendances (Elective waiting list, Outpatients, Emergency Admissions), Subject Access Request service and the Offsite archive storage library service. You will be responsible for motivating, empowering and developing the staff to their full potential.
The post holder will assist the Healthcare Records Manager in providing leadership and operational support on Healthcare Records issues across the Trust and respond to the continuous changing needs of patients, clinicians and managers in the Trust. The post holder will investigate complex enquiries regarding health record issues providing assistance and advice as required.
