HARIBO Sales Assistants are the heart of our retail stores, providing top quality customer service and delivering retail and operational excellence. We're all about Focused teams, based on Trust, Independence and Pragmatism. We strive to share our Childlike Happiness with all our colleagues and put Quality at the heart of everything we do!
- Previous retail experience is essential
- Online retail experience would also be beneficial
- Experience handling cash and processing card payments
- A desire to provide excellent customer
- The ability to communicate well at all levels, being helpful and approachable
- Ability to work individually as well as part of a team
- Passion for HARIBO: our values, brand and customers!
Customer Service:
- Deliver the Haribo standards of customer service
- Greet customers as they enter the store
- Approach and engage customers; assist in their selection, applying product knowledge and making purchase recommendations
- Sampling activities in and out of store
Process cash and card payments at the till
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Retail Standards:
- Deliver the Haribo standards of retail excellence
- Ensure Haribo retail standards are maintained at the beginning and throughout the day
- Products are correctly replenished, displayed and priced
- Promotional items and offers are visible to customers and actively sold
- Undertake daily cleaning duties within the store
Operational Standards:
- Deliver the Haribo standards of operational excellence
- Stock is replenished, counted, rotated and recorded correctly. This includes our off site storage location and moving stock between the storage area and the store. The work is physical and includes movement off stock/deliveries. (training provided for over 18s, under 18s can complete other tasks in store)
- Comply with company standards in Health & Safety, providing a safe environment for colleagues and customers
- Understand and comply with the requirements of the Environmental Management System (EMS) and the Environmental Permit as part of day to day activities
- Complete food hygiene and handling training, ensure all food hygiene processes are followed and records completed
- Competitive salary - £13.10/hour
- Life Insurance
- Pension scheme
- Supported induction and training period
- Colleague Discount on sweet treats!!
Your work pattern will be flexible to match the needs of the retail business. You will have advanced notice of your working rota in store. The hours for this position start at 12:30pm until 20:30 or occasionally 21:30, Monday through Sunday. You might be ask to do the occasional delivery shift from 6:30am also. This role is for a Full Time Contract until 31st Jan 2027.
Send your application via the Haribo Careers Website www.haribocareers.co.uk/retail-stores-jobs
