- Ipswich Borough Council
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Address: Ipswich, Suffolk IP1 2DE
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Salary: £28,142 - £29,540 per annum
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Hours: 37 hours per week
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Contract: Permanent. Required as soon as possible
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Reference: 0770
Ipswich Borough Council is looking for an Assistant Revenues and Inspection Officer.
An exciting opportunity has become available to join our successful Revenues Team as a full-time Assistant Revenues and Inspection Officer.
The Revenues Team is responsible for administering Council Tax, Non-Domestic Rates, and Housing Benefit Overpayments across our three partner Local Authorities.
The role
Based at Grafton House, Russell Road, Ipswich, with opportunities for hybrid working, you will play a key role in supporting the Revenues Team.
Your responsibilities will include:
maintaining Direct Debit payments
tracing non-payers
processing and reviewing system-generated reports
providing general administrative and operational support to the Revenues Team.
We are looking for someone who has:
GCSE Mathematics and English, or equivalent qualifications
experience using email, word processing, and spreadsheet software
the ability to organise, prioritise, analyse information, and work independently
strong communication skills and a customer-focused approach
a flexible, positive, and proactive attitude
experience using revenues and benefits software systems is desirable.
Working hours
This is a full-time position working 37 hours per week, Monday to Friday.
What we offer:
In addition to a competitive salary, we offer an excellent benefits package including:
career average pension scheme
generous annual leave and sick pay entitlements
subsidised parking
public transport discounts
free swimming
cycle purchase scheme
flexible and hybrid working opportunities
employee assistance programme
personal and professional development opportunities
the chance to work alongside supportive and experienced colleagues.
To find out more
For more information about this role please contact Skye Banks on 01473 432934 / [email protected] or Kieran Kingston-Miles on 01473 432690 / [email protected]
Please download the Job Description and Person Specification (pdf) to find out more about this role.
How to apply
To apply, please visit our website where you can complete the online application form for this vacancy.
Please note CVs are not accepted.
If you require any assistance or reasonable adjustments during the application or recruitment process, please let us know so that the appropriate arrangements can be put in place.
Closing date: 1 pm, 17 June 2026.
Interview date: week commencing 6 July 2026, the selection process will be interviews in person.
Early applications are encouraged as we reserve the right to interview candidates who meet the essential criteria prior to the closing date and / or to close the opportunity to applicants once we receive sufficient applications. SJD Platinum] Promoted as PJ (Platinum Job) on Suffolk Jobs Direct.
IMPORTANT PLEASE READ BEFORE APPLYING
To apply, please follow the application process detailed above.
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