McQueens Dairies Ltd - Role Profile
Job Title: Depot Manager.
Reports To: Logistics Manager.
Based At: Basingstoke
Working Hours: 40hrs Nightshift 21:00 - 07:30.
Salary: £42,850 Per Annum and up to 10% performance related bonus, Company discounts and Pension scheme.
Position Overview:
Ideal for someone who is looking for the next stage in their managerial development this position would suit those Assistant Managers / Senior Team Leaders within a logistics/distribution background.
The ideal candidate is hands on when needed and able to manage the overall performance, workplace organisation, annual budget and functionality of the depot facility. Leading a team of drivers, stores staff, team leaders who you will work closely with and are able.
Coach and Develop:
With an eye for detail and a flexible approach to meet the needs of the business, you must be able to demonstrate that you have a drive to attain and maintain excellent standards. Ensuring that our teams provide the outstanding service expected and that all our deliveries are completed safely, successfully and on time.
Responsibilities:
Effectively lead the depot to excellent standards in the following areas:
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Health & Safety
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Learning & Development
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Customer Services
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Financial Control
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Facilities Management
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Despatch
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Human Resources Operations
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Transport
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Engage with colleagues in the depot keeping morale levels high and understanding where improvements can be made. Motivating all staff by coaching and mentoring them through challenges and celebrating success.
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Organise and control the induction and ongoing training of all employees in conjunction with our Learning & Development team.
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Maintain good operating standards using 5S disciplines.
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Manage a depot level Profit and Loss centre. Keep distribution costs and overheads in line with budget.
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Fully explain any processes, changes or developments within the business to all staff through notice boards and meetings.
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Drive great culture and performance with the guideline of assigned KPI's.
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Deliver system and IT enhancements at the local depot aligned to the business IT system strategy.
Key Areas:
Health & Safety -
- Drive a proactive H&S leadership culture with Gemba Walks, safety audits and behavioural observations being part of the norm.
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All accidents and injuries are recorded and reported to H&S team following the set guidelines.
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All manual handling training is carried out prior to equipment use and signed off by management.
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Assess any risk and ensure safe systems of work are in place and adhered to, providing training and reassurance when needed.
Depot Team performance -
Review the following key points using a balanced scorecard approach which directly relate to depot and driver performance, discussing regularly with Team Leaders and drivers, getting detailed feedback for reports:
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Customer complaints
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Driver Messages
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Driving Scores
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Bottle Returns
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Delivery issues/GPS Co-ordinates
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Run Efficiency
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New Business
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Provide effective training and inductions to all staff and ensure any training practices are carried out to our standards of service excellence.
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Have regular conversations and listen to all staff, taking their comments on board and driving change with involvement.
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Responsibly manage staff holidays without compromise to the operation.
Depot Processes -
- All stock recon and controls are recorded accurately, and old stock is rotated to avoid waste.
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To ensure that the stores staff can have orders picked on time prior to the drivers' arrival.
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Controls are in place to safely allow the movement of staff and vehicles without overcrowding in the depot and in the yard.
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Good standard of housekeeping is maintained, and any works need carried out are reported and actioned.
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Maintain the cold chain by ensuring all doors are closed and that the product only leaves the chill when loading is permitted.
Vehicle Fleet Management -
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Communicate effectively with Transport team to ensure all faults and repairs are carried out as soon as possible.
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Full accident reporting processes are carried out (including getting third party details).
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High standards of vehicle hygiene are followed.
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Fuel and Ad-Blue logs are kept accurate and up to date.
Regulatory -
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Manage the facility in accordance with H&S regulations and technical food safety standards.
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All paperwork is disposed, scanned or secured in line with GDPR.
Key Experience, Knowledge and Skills:
Experience -
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Background in dairy, food or drinks distribution preferred.
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Management/Leadership experience in a nightshift operation.
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Exposure to Food safety audit standards such as BRC - desired
Knowledge -
Excellent knowledge of MS Office Applications (Excel, Word)
INDLP3
