Registered Manager Job Description
Job Title: Registered Manager
Purpose:
To ensure, as directed by the CEO, that high quality care and support is provided for clients, that the service provision is fulfilling Its contractual and regulatory obligations and upholding the Claremont Living Group ethos and principles.
Reporting to: Chief Executive Officer
Main responsibilities:
- To undertake the CQC Registered Manager role, working with the CEO to ensure that all contractual and regulatory requirements are met, understanding and keeping up to date with the requirements of all relevant legislation and managing the regulated activity in accordance with them.
- To ensure that clients’ needs are met to a high standard, in accordance with their person-centred support and care plan, to foster their wellbeing and development and fulfil their potential for independence, choice, inclusion and control.
- To provide leadership and management and the highest level of support and guidance for the staff team, ensuring that there is a co-ordinated and consistent approach to the service provision, that all duties are carried out as required and that standards are always met.
- Line-manage and supervise care and support staff, facilitating a high level of excellence amongst staff teams
- To work in consultation with the HR officer to manage the performance of the staff team, ensuring professional conduct and accountability are to the expected standard.
- To work in consultation with the HR Officer to identify and recruit high quality support staff and maintain high retention ratios.
- To manage the Support Co-ordinator in maintaining effective staffing rotas and service provision.
- To establish and maintain good working relationships with all clients, families, staff, professionals and services.
- To work in consultation with the CEO to ensure that appropriate policies, procedures and documentation are in place to ensure compliance, maintaining a staff team that is recording all relevant information and ensuring that there are clear monitoring procedures and processes in place to continually meet appropriate standards.
- To work in consultation with the Audit Co-ordinator to assure the quality of the service provision, promote high quality, best practice and continuous improvement of services; ensuring any quality assurance measures are implemented, identifying compliance issues that require follow-up or investigation, highlighting and escalating issues to the CEO should concerns arise.
- To evaluate services through regular review, client questionnaires and feedback.
- Ensure that all matters and progress of work tasks are appropriately reported to the CEO within agreed timescales and prepare monthly reports to the CEO.
- Share On-Call out-of-hours responsibilities with the Support Co-ordinator and senior care team, responding to any developing situation with appropriate management oversite and coordination.
- Undertake additional tasks and projects as required by the CEO to ensure the sustainability and development of the Claremont Living Group Communities are met.
Person Specification & Experience:
Previous management experience within a supported living provision for adults with learning disabilities essential.
Qualification:
Good standard of education (evidence of numeracy and literacy)
Level 5 / 7 in health and social care or leadership and management
Be eligible to apply for the CQC licence
Be able to undertake and pass the CQC test
Hold up to Level 8 qualifications
Skills and Knowledge:
Excellent working knowledge of all aspects of supporting adults with learning disabilities both practically and administratively.
Excellent working knowledge of health and safety, risk assessment, safeguarding, person centred support and care planning, staff management.
Excellent oral and written communication skills.
Excellent organisational and prioritisation skills with good knowledge of the Microsoft package e.g Microsoft Word Powerpoint and Excel.
Good administrative skills and experience, developing and maintaining record keeping systems and databases.
Good interpersonal skills.
Good meeting technique and skills.
Attributes:
A sincere interest in the wellbeing of clients.
Able to be sensitive, yet objective, about the needs of adults with learning difficulties.
Confidentiality and the ability to manage appropriate boundaries.
Able to motivate and organise self and others.
Efficient, organised and with good attention to detail.
Good work ethic and the ability to work well under pressure
Clear, process-orientated thinking and good problem-solving skill
Other Requirements:
Driving licence essential
Enhanced DBS disclosure
Any offer of employment will be subject to receipt of satisfactory references and DBS checks.
This role has a live-in and sponsorship opportunity.
Please note that any information shared with us will be stored securely and processed solely for the purpose of recruitment. Once the role has been filled, the information will be deleted from our internal records.
Job Type: Full-time
Pay: £45,000.00-£50,000.00 per year
Benefits:
- Company pension
- Health & wellbeing programme
Experience:
- Management in a regulated service: 2 years (required)
Licence/Certification:
- Level 5 Diploma in Leadership and Management for Adult Care (required)
- Driving Licence (required)
Work Location: In person
