Front Office Team Leader
At Park Plaza Westminster Bridge London, we believe in providing a hotel experience that is tailored to the individual and their needs. As our Front Office Team Leader, you are the first and last person our guests see. Your helpful, can-do approach and passion for great service will create an amazing impression each time.
As a Front Office Team Leader, you will receive:
- Salary: £14.89 per hour plus incentive
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Two wellness days per year, meaning all team members start with 30 days of holiday per year – including bank holidays, increasing with years of service!
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Heavily discounted hotel rates (extends to the Radisson Hotel Group and family & friends)
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F&B discounts at our restaurants and bars (for your whole party)
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Two free meals per day
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Access to 40% of your pay before payday through Wagestream
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Recommend a friend scheme – up to £750!
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Vitality at work scheme with great gym discounts & more
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Ride to Work scheme & free cycling lessons
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24/7 employee assistance programme
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Rota given 2 weeks in advance
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Departmental productivity & service incentive scheme
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Benefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
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Free dry cleaning for work uniform
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Annual Staff parties and events
As a Front Office Team Leader you will…
- Have excellent detailed knowledge of Front Office operations
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Excellent detailed knowledge of front office operations in a hotel
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Who ensures guests’ needs are satisfactorily met
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Who plays a hands-on role leading by example and taking opportunities to motivate, train and inspire the front office team members
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Proficient with Microsoft Office and excellent knowledge of Opera
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Take ownership of challenging situations with professionalism and calm
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With previous experience as a Front Office Supervisor/Team Leader, Reception Supervisor, or Receptionist in a hotel
Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.
Park Plaza. Be part of it.
