12 month Fixed Term.
Are you looking for a fast-paced role where you can make a real difference to people’s lives?
Bassetlaw District Council is seeking a capable and motivated individual to join our Allocations Team within Housing Services, based at our offices on Hundred Acre Lane, Worksop.
About the role
You’ll play a key part in ensuring Council homes are allocated efficiently and without delay, helping minimise empty properties and supporting our tenants into suitable housing as quickly as possible.
You will:
-
Manage the allocation of Council properties in line with policy and timescales.
- Provide housing advice to customers through the HomeFinder Choice Based Lettings scheme.
- Work closely with colleagues and customers to progress applications and lettings.
- Help deliver a responsive, high-quality service in a demanding environment.
About you
You’ll be confident working in a busy, target-driven role and able to manage competing priorities with ease. You’ll also bring:
-
A Level 2 or 3 qualification in customer service, housing or a related field.
- Excellent customer service and communication skills
- The ability to work under pressure and meet tight deadlines
- Strong teamwork skills, alongside the ability to work independently
- A proactive, flexible approach and commitment to delivering high levels of customer satisfaction
Why join us?
This is a great opportunity to be part of a supportive team delivering an essential public service, where your work has a direct impact on the local community.
If you would like more information about the role, please contact Ed Drakes, Senior Registrations & Allocations Officer at
[email protected] or (01909) 533 533.
We offer a generous employee benefit package including 26-32 days holiday plus bank holidays, free healthcare cash plan, flexitime and so much more. You can read about all our employee benefits here.
Please review the attachments for the Job Description and Person Specification.
Please note: If you are reviewing this advert on an external site, some links may not be available. For full details and to submit your application, please visit our official website.
About The Council
Interested in joining our team?
Please select Apply Online to upload your CV and covering letter, highlighting your relevant experience, qualifications, skills, and achievements.
External Sites: To apply please visit Jobs and careers | Bassetlaw District Council to upload your CV and covering letter, highlighting your relevant experience, qualifications, skills and achievements.
Please note that the application process will require you to upload your CV. If you don't have one to upload, you can download a CV template we've created to help you get started.
We value diversity and are committed to creating an inclusive workplace. We actively welcome applications from all sections of the community. Our recruitment processes are fair, transparent, and designed to ensure that everyone is treated equally at every stage.
If you need any help with your application, contact us at
[email protected] or call 01909 533121, we are here to support you.
Closing date: 13 July 2026
We reserve the right to close this vacancy early when we receive sufficient and suitable applications. Therefore, please ensure that you submit your CV as soon as possible so that you can be considered for this role.
