JOB TITLE: Quality Assistant
JOB TYPE: Full-time, Permanent, Hourly Paid
HOURS: Hours for the role are 40 each week to be worked 8 hours a day over a 5 day shift pattern, between the hours of 6am & 10pm.
SALARY: Dependent on experience. Overtime available with prior agreement.
Charbonnel et Walker is a prestigious brand known for its luxury chocolates and confections. Our mission is to deliver exceptional quality and craftsmanship, while maintaining our heritage and premium image. We foster a culture of excellence, creativity, and customer focus.
We have an exciting opportunity for a Quality Assistant to join our team.
This role is key to ensuring our products consistently meet the highest quality, food safety and customer standards. If you have a keen eye for detail, enjoy problem-solving, and are passionate about product quality, we'd love to hear from you.
Key Responsibilities
- To focus on product quality, liaising with members of the production team to ensure quality standards are met, and that issues and problems are escalated to facilitate a resolution.
- Monitoring quality issues throughout the whole production process from raw materials, work in progress through to the finished product, ensuring standards are always met.
- Conducting regular quality checks on all running lines to ensure the product quality is in line with specifications and standards.
- Being present at the start of all production runs, to check the ingredients and quality and ensure the correct recipe is being used.
- Conducting start up checks including metal detection calibration and scale calibration.
- Guiding and driving the continuous improvement of product quality and food quality culture.
- Managing internal taste panel and shelf-life sample assessments.
- Tracking and trending all quality controls.
- Labelling products accurately and transferring them to the WIP store in a timely manner.
- Contributing to the creation of quality standards, reporting where they’re not being met and issuing updates. Also, ensuring that GMP standards are continuously maintained.
- Attending NPD handovers.
- Assisting the preparation of external and internal audits including ensuring QA documentation and resources are always ready. This could include the undertaking of internal audits by completing traceability/mass balance exercises.
- Assisting in quality complaint investigations, holds and product concessions.
- Participating in internal meetings, training and staff development when required.
About You
Required Skills & Experience
- Proven experience working in a food quality setting.
- Level 2 or above in food safety.
- Excellent interpersonal and communication skills
- High attention to detail while being methodical and logical
- A starter-finisher approach to tasks
- Ability to work independently as well as being an approachable member of the technical team.
- Ability to maintain confidential information about the business, particularly new products.
- Time management is crucial to ensure target rates are always hit
- Ability to use Microsoft 365 efficiently and to learn any new IT systems
Desired Skills & Experience
- Internal auditing qualifications
Additional Information
- This is a factory floor-based role
- Involves manual handling alongside other responsibilities
If this opportunity interests you, we’d welcome the chance to discuss it further and look forward to hearing from you. Please feel free to direct emails to [email protected]
We are an equal opportunities employer committed to fostering an inclusive workplace. All employment decisions are made based on merit, skills, and experience, and we welcome applications from all qualified individuals.
Job Types: Full-time, Permanent
Pay: £13.20-£14.60 per hour
Benefits:
Ability to commute/relocate:
- Dorchester West DT1 3GY: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Do you have any experience working in chocolate or confectionary production?
- Do you have experience working in a food production setting?
Experience:
- quality: 1 year (required)
Language:
Work authorisation:
- United Kingdom (required)
Work Location: In person
