About Claranet
Founded at the beginning of the dot.com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries.
At Claranet, we’re experienced in implementing progressive technology solutions which help our customers solve their epic business challenges. We’re committed to understanding their problems, delivering answers quickly, and making a lasting impact to their business.
We are agile, focused and experienced in business modernisation. Our approach helps customers make genuine, significant shifts in their business strategy, to deliver financial savings, boost innovation, and create a resilient business. We continually invest in our people and the latest technologies, so our customers get peace of mind knowing that they have access to the best talent and services.
In the UK we have over 500 staff working in London, Gloucester, Warrington, Leeds or as homeworkers.
Working For Claranet
Here at Claranet we pride ourselves on going the extra mile for and with our employees (yes, we really mean it). We offer an extensive benefits package that you can tailor to your needs, inclusive of a matching contribution pension scheme, healthcare, insurance, dental, discounted gyms and app supported benefit access.
But what we think makes us different is ‘Team Claranet,’ our dedicated internal part of the business that supports you with matters close to your heart. We proudly support local charities in each of our office locations, support employees with paid charity leave, organise key charity fundraising event per year and have a dedicated committee responsible for supporting employee’s fundraising efforts.
Our Vision
Our vision is to become the most trusted technology solutions partner; renowned for being the best and brightest, having lasting impact with our customers and delivering exceptional returns to our stakeholders.
Position Summary
The EUC Specialist – L4 provides technical leadership, architectural governance, and subject-matter expertise to ensure the stability, security, scalability, and evolution of the global endpoint environment for a financial services client. Based at the client’s London premises, this role is central to defining standards, leading advanced troubleshooting, and guiding endpoint strategy and compliance in a highly regulated environment. The specialist works closely with client stakeholders, and cross-tower delivery teams to ensure a resilient, compliant, and high-performing digital workplace.
Primary Purpose
Deliver architectural assurance, advanced support, and strategic direction for the client’s complex, multi-site endpoint estate. Champion security posture, lifecycle governance, and the evolution of endpoint services, ensuring regulatory and operational excellence.
Objectives & Key Results
- Define and maintain architectural standards, configuration baselines, and design patterns for the global endpoint estate across Microsoft Intune, SCCM, Autopilot, and Defender for Endpoint
- Lead the design and governance of the Windows reference build (Golden Image), ensuring alignment with operational, functional, and security requirements across annual and mid-year OS releases
- Govern the application lifecycle end-to-end, from packaging strategy and testing frameworks through CAB approval, deployment automation, version control, and retirement, leveraging RoboPack for third-party evergreen updates
- Drive the endpoint security posture through Defender for Endpoint architectural decisions, BitLocker governance, AppLocker policies, security baselines, and hardening templates
- Lead patch management strategy including deployment ring design, pilot validation frameworks, compliance monitoring, and remediation workflows
- Define and evolve monitoring and telemetry enrichment strategies using Nexthink DEX and M365 Adoption Score to improve event correlation, user experience, and mean time to resolution
- Conduct architectural reviews, capacity planning, and lifecycle governance for all endpoint infrastructure components
- Participate in the Client Academy programme, completing a minimum of 40 hours of training per year
