Job Summary
We are looking for a GP Administrator/Receptionist (previous experience is advantageous) to join our GP Practice in Chessington
We have a dedicated, friendly admin/reception team and are looking for an individual to join our team who is also dedicated to provide a high-quality service to our patients.
We are looking for someone who can work under pressure, ensuring attention to detail and who is at times able to multi-task.
The role: reporting to the Office Manager and working as part of the admin team, our practice administrator/receptionist will provide services to patients and members of the clinical/management team to ensure the smooth running of the back-office functions and communication to our patients.
Duties
- Greet and check-in patients upon arrival, ensuring accurate and up-to-date information.
- Schedule appointments and manage the appointment calendar.
- Answer phone calls and respond to inquiries in a professional and courteous manner. Maintain patient records, ensuring confidentiality and accuracy.
- Assist with administrative tasks such as filing and scanning documents.
- Collaborate with healthcare providers to ensure efficient patient flow- Handle incoming and outgoing mail- Searches/Audits/QOF/ITSkills:
- Strong administrative skills with proficiency in office software (e.g., Excel, Microsoft Office Suite)
- Excellent communication skills, both verbal and written- Excellent IT skills Exceptional customer service skills with a friendly and professional demeanor
- Ability to multitask and prioritise tasks effectively
- Attention to detail and accuracy in data entry and record keeping
- Knowledge of medical terminology is preferred but not required- Knowledge of EMIS desirable
- If you are looking for a rewarding opportunity to contribute to the healthcare industry while working in a supportive environment, we invite you to apply for the Medical Receptionist/Administration/Care Navigator position. Please submit your CV highlighting your relevant skills and experience.
Job Type: Part-time
Pay: From £12.90 per hour
Benefits:
- Company pension
- On-site parking
Experience:
- Administrative experience: 1 year (required)
- Customer service: 1 year (required)
Work Location: In person
