About us
Everyone knows Kwik Fit for our tyres, but these days we do a whole lot more. Servicing, fleet services, fast-fit – whatever comes our way, our teams have what it takes to get the job done properly. And whilst half of our MOT and service appointments are booked in advance, either online or over the phone, we are still ready to save the day for customers who need us at the drop of a hat. You could say we’ve learnt to expect the unexpected!
That’s what it’s all about for us – being there for customers in their hour of need and delivering friendly service of the highest quality when they need it most. It’s what makes our centres a valued part of their local communities.
And we’re just as dedicated to our staff. With Kwik Fit you’ll be given every opportunity to develop your skills using state-of-the-art equipment and working with some of the biggest brands out there.
Sounds good, doesn’t it? That’s why we say, ‘you can’t get better’.
The role
We’re looking for an experienced and detail‑driven MOT Scheme Compliance Officer to help protect and uphold the integrity of our MOT Scheme, reporting to our Senior MOT Compliance Officer.
In this role, you’ll play a key part in ensuring that our Vehicle Testing Stations and MOT Testers operate in full compliance with DVSA requirements and internal group standards. You’ll work closely with colleagues across the business, carrying out audits and providing guidance to maintain the highest levels of compliance.
This is a field based role with frequent travel daily required within the defined territory, including Home Counties, London, Greater London, Kent, East Sussex, Essex, including overnight stays as required by the business.
Key accountabilities
- Carry out compliance and quality checks at Vehicle Testing Stations in line with DVSA and company MOT procedures
- Clearly explain audit findings to Nominated Testers and site management, providing practical advice for improvement
- Provide timely feedback to the MOT Scheme Compliance Manager and AEDM, escalating serious risks where necessary
- Complete site visit reports, maintain centre records, and ensure actions are followed up and closed
- Monitor audit results, MOT data, and reports to identify anomalies, risks, and emerging issues
- Conduct unannounced visits to high‑risk centres, including rechecks and on‑the‑spot retraining where required
- Investigate MOT Scheme breaches and recommend improvements to processes, documentation, equipment, and security
- Support DVSA requirements, attend appeals, and assist with centre openings, refurbishments, and alterations
- Use complaints data and intelligence to target risk and plan proactive compliance activity
- Promote compliance standards through site engagement, presentations, and continuous professional development
- Contribute to wider departmental and group improvement initiatives
- Remain up to date with DVSA and internal MOT rules
Skills & experience
- Proven, in‑depth knowledge of MOT processes and compliance requirements (essential)
- Uncompromising integrity with consistently high standards of conduct and professionalism
- Self‑motivated and confident working independently in a field‑based role
- Highly organised with strong attention to detail and the ability to produce clear, accurate reports
- Confident communicator who can build trust and credibility with stakeholders at all levels
- Calm and resilient, able to manage challenging situations effectively on site
- Proactive, solution‑focused approach with a strong drive to improve standards
- Team‑oriented mindset with the resilience to influence positive change
- Flexible and willing to travel nationally as required
- Full UK Cat B drivers licence essential
Other
- Company car
- Annual performance related bonus
- Exclusive discounts at major retailers, restaurants, holidays and much more
- Generous staff discounts for you and your family
- Award-winning training and development, with fantastic career prospects
- Wide range of wellbeing support for you and your family
Job Reference: KF22826
