About Us:
FEI Foods Ltd is a market-leading FMCG business, specialising in own-brand rice and grain products with sites in Swansea and Llantrisant. We have enjoyed significant growth in recent years thanks to strong customer demand, innovative products, and ongoing investment from our parent company, the Marbour Group. With over 500 employees across our sites, we're on the lookout for talented and driven professionals to join the business on our impressive growth journey.
Why FEI Foods?
We’re not just leaders in our market – we’re a people-first, values-driven business committed to:
- Entrepreneurship: Encouraging fresh ideas and bold thinking.
- Team Spirit: Collaborating with respect and shared goals.
- Client Focus: Delivering excellence every time.
- Passion: Striving for success and celebrating wins.
- Trust & Transparency: Operating with integrity and openness.
Scope Of The Role:
The Quality Systems Manager has responsibility and accountability for management of Technical processes within the factory ensuring the sites Quality Management System is fully compliant, whilst ensuring strict compliance with Environmental, Health and Safety Policies and Quality / Food Safety processes.
What You'll Do:
- Promote a strong Food Safety and Quality Culture, ensuring products are manufactured to the correct safety, legality and quality standards at all times.
- Support the Site Technical Manager in maintaining compliance with BRCGS, customer Codes of Practice, legal requirements and internal standards.
- Maintain and continuously improve site Quality Management System (QMS) processes, ensuring systems remain effective, practical and aligned to operational requirements.
- Coordinate and support site internal audit activities, ensuring findings, non-conformances and corrective actions are effectively managed and closed out.
- Maintain oversight of technical compliance trackers and site improvement plans, including fabrication and infrastructure actions managed through systems such as Shire.
- Support investigation of technical non-conformances, complaints, incidents and audit findings, ensuring robust root cause analysis and corrective actions are implemented.
- Trend and communicate technical KPI data to identify recurring issues, emerging risks and improvement opportunities.
- Manage and maintain the site document control system, ensuring all technical, quality and operational documents are accurately controlled.
- Management and verification of site compliance programmes including traceability, environmental monitoring, calibration, raw material verification and product testing schedules.
- Develop, review and maintain Technical SOPs, procedures and work instructions, ensuring documents remain current, controlled and operationally effective.
- Work closely with Operations, Engineering and other departments to ensure technical requirements are understood, implemented and sustained.
- Support the Technical Support Officer in delivery of day-to-day technical systems administration and compliance activities.
- Support site readiness through routine systems verification, GMP assessments, compliance reviews and operational engagement, including conducting factory verification activities to ensure standards relating to GMP, hygiene, process control and food safety systems are maintained, while monitoring and verifying completion of technical compliance actions and escalating overdue, ineffective or repeat issues where appropriate.
- Be an active member of the site HACCP team and support ongoing HACCP verification activities.
- Deputise for the Site Technical Manager where required within agreed areas of responsibility.
- Promote and maintain high standards of Environmental, Health & Safety compliance and safe working practices across all activities.
- Carry out any other duties reasonably aligned to the needs and level of responsibility of the role.
Essential Qualifications:
- Food related degree or equivalent.
- Level 3 Food Safety.
- Level 3 HACCP.
Desirable Qualifications:
- HACCP Level 4.
- IOSH General Certificate in Health & Safety.
- Advanced Food Hygiene (Level 4).
- Lead Auditor Qualification or equivalent.
- Recognised Thermal Processing Training.
- Third party auditing qualification.
Required Professional Experience:
- 3+ years experience in a technical role within the food manufacturing industry, ideally with Thermal Processing experience.
- In-depth knowledge of food safety regulations, quality management systems, and industry standards (e.g. GMP, BRCGS, Major Retailer Requirements).
- Proven abilities, with a track record of delivering within a food manufacturing environment.
You'll Thrive Here If You Are:
- Someone who can influence and work across departments at all levels internally & externally.
- A strong multi-tasker with strong organisation skills.
- Able to manage multiple priorities and projects simultaneously while meeting deadlines and maintaining attention to detail.
- Someone with strong analytical and problem-solving skills, with the ability to effectively identify and address technical challenges and opportunities.
The Perks of Working at FEI:
- Competitive salary rates
- Staff canteen
- Private, free parking
- Long-term service benefit
- Salary sacrifice pension scheme
- SimplyHealth Health Plan
- Perkbox discount and money-saving service
- Cycle2Work scheme.
- Enhanced maternity leave package.
Send your CV telling us why you’re the perfect fit! Alternatively, you can contact us on 01792 312910.
FEI Foods is an equal opportunity employer, committed to fostering an inclusive and diverse workplace. We do not tolerate discrimination of any kind. We encourage applications from all individuals, regardless of background.
If you require any reasonable adjustments during the recruitment process, please let us know in advance of your interview.
Please note, we do not accept unsolicited support from recruitment agencies.
Job Types: Full-time, Permanent
Pay: £44,000.00-£48,000.00 per year
Benefits:
- Bereavement leave
- Canteen
- Company pension
- Cycle to work scheme
- Employee discount
- Enhanced maternity leave
- Free parking
- Health & wellbeing programme
- On-site parking
- Private medical insurance
Work Location: In person
