As a D365 Environmental Team Leader you will:
✔️ Own the D365 Environment Strategy and Operating Model, ensuring alignment with ABF standards, Microsoft best practice, and audit requirements.
✔️ Act as the design authority for environment, security, and release governance, providing clear direction across all D365 platforms.
✔️ Lead and develop the Environment team and third-party partners, ensuring clear accountability, performance management, and delivery against strategic objectives.
✔️ Define and govern security frameworks, including role-based access, segregation of duties (SoD), audit readiness, and compliance assurance.
✔️ Provide end-to-end oversight of environment lifecycle management, including provisioning, optimisation, decommissioning, and cost control.
✔️ Own release management governance across D365 LCS, PPAC, and Azure DevOps, ensuring robust controls and minimal business disruption.
✔️ Lead major environment and platform initiatives, including migrations, upgrades, and large-scale changes, with clear risk and dependency management.
✔️ Act as the senior escalation point for complex cross-environment incidents, driving timely resolution and root cause elimination.
✔️ Establish and maintain service standards, runbooks, documentation, and knowledge frameworks, ensuring audit readiness and operational consistency.
✔️ Drive continuous improvement and automation, improving stability, performance, and supportability of the D365 landscape.
✔️ Provide strategic technical leadership across D365-integrated applications, influencing roadmaps and architectural decisions.
✔️ Engage with senior stakeholders to ensure clear alignment between business priorities, platform capability, and service delivery.
