SEND Passenger Assistant Roles
Job Type: Part-time/term time
Contract: Permanent
Pay: £12.71
Hours: 16 ~ Flexible split shifts. 7am – 9:30am / 2pm –4:30pm
Location: Southend
To Start: w/c 24th August 2026
Make a real difference in your community by supporting children and young people with SEND to travel safely to school. Enjoy term-time hours that fit around your lifestyle while doing meaningful work every day.
Are you passionate about making a difference in the lives of children and young adults? We’re looking for someone who brings:
Ø Experience supporting individuals with SEND (desirable)
Ø Patient, caring, and reliable approach
Ø Strong communication and interpersonal skills
Ø Ability to remain calm in challenging situations
About the Role:
We are looking for caring and responsible individuals to support students with Special Educational Needs (SEN) during their journeys to and from school. We are looking for caring and responsible individuals to support students with Special Educational Needs (SEN) during their journeys to and from school.
You will work alongside a driver in private hire vehicles or minibuses (up to 16 seats), ensuring passengers feel safe, comfortable, and supported throughout their journey.
Key Responsibilities:
- Assist the driver to ensure the safety and comfort of all passengers.
- Help passengers embark and disembark, including supporting those with disabilities in line with Health & Safety requirements.
- Monitor and supervise passengers during transit, ensuring their welfare throughout the journey.
- Operate passenger lifts or other boarding equipment when required.
- Secure wheelchairs correctly using appropriate safety equipment.
- Ensure passengers in wheelchairs are fitted with a full lap and diagonal safety belt or equivalent securing system.
- Communicate with passengers and clients in a patient, respectful, and informative manner.
- Report delays or incidents promptly in accordance with company procedures.
- Keep the allocated vehicle secure at all times.
- Use communication equipment correctly to maintain safe and efficient service operations.
Safeguarding Statement
We are committed to safeguarding and promoting the welfare of vulnerable children and expect all staff and volunteers to share this commitment. The successful applicant will be required to undertake an enhanced DBS check and provide satisfactory references.
· Professional references are verified, and at least one referee will be contacted in person. Personal or character references are not considered suitable.
· Application forms are used to take a full employment history, account for any gaps in employment, and provide evidence of qualifications.
· Copies must be taken of documents used to establish identity and Right to Work in the UK, and will be held on file for reference.
· The Disclosure and Barring Service (formerly Criminal Record Bureau and Independent Safeguarding Authority) is asked to search the national police database for any convictions, cautions, warnings, reprimands, or any other relevant local police information, and to disclose if the applicant has been barred from working with vulnerable groups.
Important Information – please read
Recruitment for this role is aligned with the new school term starting 1st September 2026. From the week commencing 24th August 2026, successful applicants will be required to attend induction, training, and meet the children and families they will support to ensure a smooth start to the school year.
What We Offer:
- Competitive pay (£12.71 per hour)
- Term-time only working (ideal for work-life balance)
- Part-time split shifts
- Training and ongoing support
- Meaningful, rewarding role in the community
Interested?
If you are compassionate, reliable, and ready to make a difference, we’d love to hear from you. Apply today to join our SEND transport team.
Job Types: Part-time, Permanent
Pay: £12.71 per hour
Work Location: On the road
