Grand Burstin
Location: Folkestone, CT20 1TX, United Kingdom
Address: The Harbour
INDHP
We have an exciting new vacancy for a Head receptionist to join our team at The Grand Burstin Hotel in Folkestone. This superbly located 481 room hotel is based on the seafront, overlooking Folkestone's picturesque harbour and just a short walk to local amenities such as Folkestone centre and Folkestone central train station
Benefits include:
- An attractive salary
- Career development opportunities throughout the UK
- Significant staff discount rates when staying at one of our 60 hotels in the UK.
- 50% discount off food and drink if staying at one of our hotels.
- Friends and family hotel stay discounts.
- Reduced membership at our Leisure clubs
- Free meals on duty (when applicable)
- Employee referral scheme
- Auto enrolment pension scheme
Your duties will include:
- Running our busy reception desk in a professional manner with customer service at the forefront
- Managing and training the front office team
- Maximising revenue and minimising loss within the department
- Ensuring all monies, floats and accounts are managed effectively
- Supporting other departments and being part of the Duty Manager Rota
- Operationally be involved with checking guests in and out
The successful candidate will be organised, punctual and well-presented, with excellent communication and customer service skills.
We are an equal opportunities employer. We require all employees to provide us with evidence of their right to work in the UK. All data will be stored in accordance with our privacy policy found on our website. Strictly no agencies. No commissions or other charges will be paid in any circumstances.
Application question(s):
- Do you have previous experience managing or supervising a hotel reception/front office team?
Experience:
- OPERA: 1 year (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
