Games Manager | Chaotic | Redhill, Surrey
We’re not your average competition platform.
At Chaotic, every campaign we run supports Special Educational Needs and Disabilities (SEND) causes, ensuring our work creates a lasting, positive impact in the community. Purpose isn’t a footnote here. It’s the whole point.
We’re a fast-paced, growing team and we’re looking for someone exceptional to help shape the future of our competitions.
The Role
As Games Manager, you’ll lead the development, delivery and continuous improvement of Chaotic’s competitions, making them engaging, enjoyable, fair and commercially successful. You’ll work across Product, Marketing, Compliance, Customer Experience and Technology, shaping innovative competition experiences that put customers at the heart of every decision. You’ll also line manage our Games Developer(s), driving the team forward as we grow.
What You’ll Be Doing:
- Developing and delivering Chaotic’s competition and games strategy
- Designing and launching new competition formats, mechanics and promotional campaigns
- Managing the full competition lifecycle from concept through to completion
- Monitoring performance, participation trends and customer feedback to drive continuous improvement
- Ensuring all competitions comply with UK legislation, ASA guidance, the CAP Code and company policies
- Maintaining accurate competition rules, terms and conditions and operational processes
- Producing regular reports on key performance indicators and business insights
- Leading and developing the Games Developer(s) within your team
- Collaborating cross-functionally to ensure competitions are delivered smoothly and on time
What We’re Looking For:
Essential:
- Experience in a Games Manager, Product Manager, Gaming Operations or similar role
- Strong understanding of online competitions, gaming or digital entertainment sectors
- Excellent analytical and reporting skills with proficiency in reporting tools and performance analytics
- Strong commercial awareness, including customer acquisition and retention strategies
- Proven ability to manage multiple projects simultaneously
- Excellent communication and stakeholder management skills
Desirable:
- Experience in regulated gaming, gambling or competition industries
- Knowledge of UK prize competition and promotional marketing regulations
- Experience with CRM and customer engagement platforms
- Familiarity with website CMS platforms and digital product management
Why Chaotic?
- A role with genuine purpose, everything we do supports SEND children and young people
- A close-knit, energetic team that cares about the work and the people doing it
- Real ownership of a high-impact function with scope to innovate and grow
- A fast-moving, ambitious company with big plans for its competitions
Location: Hybrid, 3 days in office, Redhill, Surrey.
Some evening/weekend work may be required from time to time.
Sound like your kind of role? Send us your CV — we’d love to hear from you.
Chaotic is an equal opportunities employer. We welcome applications from all backgrounds.
Benefits:
- Company pension
- Private dental insurance
- Private medical insurance
Work Location: Hybrid remote in Redhill RH1 1SG
