Are you a people person with a passion for great service? Do you love helping others find exactly what they need — and earning great rewards while you do it? Join Grove and run our Galashiels store, where you’ll be the face of the business and the person customers rely on for expert advice.
At Grove, we believe in creating a relaxed, honest, and expert-led customer experience — no pushy sales tactics, just genuine advice and exceptional service.
Why Join Us?
Grove is a family-run business with a strong reputation for quality, integrity and customer care. We have been selling beds and mattresses for over 60 years.
This is a unique opportunity to manage a single-staff store — you’ll have the independence to run the day-to-day, with full training and ongoing support from our head office and wider retail team.
What You’ll Be Doing
· Welcoming customers warmly and offering genuine, helpful advice
· Building strong rapport to understand their needs, preferences, and budget
· Confidently recommending the right products and explaining their benefits
· Processing orders accurately using our in-store tablets and systems
· Maintaining showroom presentation and ensuring a tidy, inviting space
· Staying up to date with new product ranges, offers, and competitor activity
· Supporting customers with after-sales enquiries in a professional and solution-focused way
· Working to individual sales targets while contributing to overall team success
Who We’re Looking For
We’re not looking for hard sellers — we’re looking for real people who connect easily with others and want to deliver a great experience.
You’ll thrive in this role if you are:
· Friendly, approachable, and confident in a customer-facing role
· Passionate about helping people and solving problems
· Motivated by results, with a drive to meet and exceed targets
· A great communicator who listens first and speaks with clarity and warmth
· Comfortable using technology and learning new systems quickly
· Shows initiative and brings energy to tasks, whether working independently or as part of a team
· Open to training, feedback, and personal development
Previous experience in retail or customer service is helpful but not essential. We provide full training and support for the right person.
What You’ll Get in Return
We believe great people deserve great rewards. Here’s what we offer:
· £25,000 basic salary
· Uncapped commission – with average earnings of £45,000+ per year
· Every Sunday Off
· Generous 30% staff discount on our full product range
· Pension scheme
· 28 days holiday (including bank holidays)
· Friendly, inclusive culture – while this store is a solo role, you’ll always feel supported by our head office and wider team.
Our Approach
We don’t believe in the hard sell — just honest advice, expert knowledge, and great service. If you’re someone who takes pride in helping customers make the right decision, and you’re ready to take the next step in your retail career, we’d love to hear from you.
Job Type: Full-time
Pay: £25,000.00-£45,000.00 per year
Benefits:
- Company pension
- Employee discount
- Free parking
Application question(s):
- How many years sales experience do you have?
- Please briefly describe your most relevant sales experience, including the types of products or services you've sold and your responsibilities.
Work Location: In person
