Hire Desk Controller
Location: Sheffield
Job Type: Full-time / Permanent
Salary: From £29,000.00 - £32,000.00
Hours: 45hrs Mon-Fri
Senior Hire Desk Controller - About the Role
At the heart of our strategy are our people. We are committed to investing in our people and culture, ensuring the right individuals are placed in the right roles from the start. We encourage professional development by empowering our employees to grow alongside the business, offering opportunities for career progression and on-the-job training.
Due to continued growth, we are looking to recruit a Hire Desk Controller to join and support our hire desk operations. This is an exciting opportunity for someone with strong organisational and leadership skills who thrives in a fast-paced environment.
Hire Desk Controller - Job Purpose
As a Hire Desk Controller, you will work within the hire desk team. You will be focused in delivering efficient, compliant, and customer-focused plant hire services.
You will play a key role in coordinating the on-hire and off-hire process, while supporting operational performance.
Hire Desk Controller - Key Responsibilities
- Oversee hire desk operations, ensuring accurate and timely processing of plant and equipment hire orders
- Maintain high levels of customer satisfaction by resolving queries and building strong client relationships
- Arrange hire contracts and bookings for plant and equipment
- Coordinate with customers, transport teams, sales teams, and workshops
- Monitor and organise contracts and invoicing
- Build and maintain strong relationships with customers
- Check equipment availability and ensure records are accurate and up to date
Hire Desk Controller - Skills & Attributes
- Strong leadership and mentoring abilities
- Experience in hire desk operations
- Excellent customer service and relationship management skills
- Strong organisational and administrative skills
- Ability to work in a fast-paced environment
- Excellent communication skills
- Strong time management
- Positive, enthusiastic and friendly attitude
Hire Desk Controller - Requirements
Hire Desk Controller - Desirable (but not essential)
- Experience within the plant hire industry
Hire Desk Controller - Benefits
- Enhanced annual leave entitlement, increasing with length of service
- Workplace pension
Take the first step towards your exciting new career and apply today!
If this role is of interest, please contact Liam at Elite Workforce Solutions on 07962987045 or email [email protected]
Job Types: Full-time, Permanent
Pay: £29,000.00-£32,000.00 per year
Work Location: In person
