Join our Management Team – One Vision, One Team, One Hendy.
As a General Manager for our Southampton multi-brand dealership, you’ll play a pivotal senior role, with responsibility for the performance of your dealerships, ensuring success across all areas, including sales, aftersales and customer satisfaction.
Reporting directly to the Regional Operational Director, you’ll lead your team to deliver outstanding results while maintaining the high standards of Hendy Group and our manufacturer partners.
The Accountabilities:
Team Leadership: Inspire and motivate your team to achieve and exceed sales, aftersales and customer satisfaction targets, fostering a culture of accountability and excellence to develop high-performing colleagues.
- Strategic Leadership: Develop and implement short, and long-term business strategies to meet financial and operational goals.
- Operational Management: Oversee day-to-day operations of sales, service and parts, ensuring smooth and efficient processes across all departments.
- Financial Oversight: Drive dealership profitability against budget, cashflow forecasts etc.
- Customer Experience: Ensure a world-class customer experience at every stage of the journey, building loyalty and enhancing the dealership’s reputation.
- Brand Partnership: Maintain strong relationships with manufacturer partners, ensuring compliance with their standards and objectives.
About You:
To succeed as General Manager you will need:
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Proven experience in a management role within the automotive industry (essential).
- A strong track record of delivering operational and financial results.
- Outstanding leadership skills with the ability to inspire and manage diverse teams.
- A customer-focused mindset, with a passion for delivering exceptional service.
- Excellent communication and interpersonal skills.
- Strong commercial acumen and a good understanding of the automotive retail and aftersales environment.
- A results-driven mindset, with focus on continuous improvement and operational excellence.
- Knowledge of Renault / Nissan / Alpine / Dacia brands would be advantageous but is not a deal breaker.
Successful candidates will be subject to appropriate pre-employment checks, including right to work verification and DBS checks.
What We Offer:
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A competitive salary with a performance-related bonus.
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Comprehensive benefits, including pension, healthcare, and more.
- A dynamic, supportive working environment.
- Opportunities for professional development and career progression.
Hendy Induction - please be advised that any new starters joining the business in their first week will be expected to attend a structured induction programme that will involve 2 days at our training academy in Portsmouth. More details will be shared at interview.
Why Hendy Group?
Joining Hendy Group means becoming part of a business that values its people, prioritises innovation, and is dedicated to delivering excellence. With our rich history of 165 years, and an exciting future, we’re the perfect place to take your career to the next level.
If you’re a motivated leader ready to make a difference as a General Manager at Hendy Group, we’d love to hear from you. Select Apply Now, submit a CV and a detailed covering letter outlining your experience and suitability for the role. We look forward to hearing from you.
