Pre-Sales Barcode Specialist
Field-based (South-East-based) with regular travel to customer sites, partner locations and Toshiba TEC offices
We’re looking for an experienced Barcode Pre-Sales Specialist who has a proven track record of supporting barcode hardware and software sales.
The successful candidate will already have experience delivering technical pre-sales support, product demonstrations and solution design for barcode hardware, including Toshiba TEC label printers.
Working closely with our Direct and Indirect Sales teams, you will act as the technical authority throughout the sales cycle, helping customers identify the right barcode printing solution whilst providing expert technical guidance, demonstrations and training.
SCOPE:
Provide pre-sales support to Direct and Indirect sales staff for both hardware & software solutions
Provide Barcode product demonstrations
Provide Barcode product sales training
Support the growth of Toshiba TEC hardware and software solutions sales
Develop and grow the Toshiba solutions portfolio across our customer base
Increase Toshiba Barcode revenue streams
KEY ACCOUNTABILITIES:
Support The Sales Team and Business Partners in assessing customer requirements and positioning appropriate hardware & software solutions
Provide client demonstrations on software & hardware solutions
Attend customer and reseller meetings to provide pre -sales technical assistance on solution hardware and product specifications
To assist in new product testing and evaluation
Achieve sales KPIs as set by manager
Document customer requirements to allow correct selection of hardware & software products based on customer requirements
RESPONSIBILITIES:
Provide technical pre-sales support for Toshiba barcode hardware, label printers and associated software solutions
Conduct customer discovery sessions to understand operational, technical and business requirements
Design and recommend appropriate barcode hardware and software solutions based on customer requirements
Deliver engaging product demonstrations, proof of concepts and technical presentations to customers, partners and internal stakeholders
Support Sales teams throughout the sales process, including technical qualification, solution positioning, tender responses and proposal creation
Attend customer meetings as the technical expert, providing detailed product knowledge and solution guidance
Work with Business Partners and resellers to develop opportunities and increase Toshiba TEC barcode hardware sales
Assist with new product testing, evaluation and market readiness
Deliver product and technical training for internal sales teams, partners and customers
Work collaboratively with Marketing on product launches, exhibitions and promotional activities
Maintain an expert level of knowledge across Toshiba TEC barcode hardware, label printer technology, barcode software and relevant third-party solutions
Support sales provide pricing quotes for hardware & solutions products where necessary
Share technical knowledge across the wider business and support colleagues with product updates and best practice
ESSENTIAL EXPERIENCE/ SKILLS
Demonstrable experience in a Barcode Pre-Sales, Technical Consultant or Solutions Specialist role
Proven experience supporting the sale of barcode hardware, label printers and barcode software solutions
Previous technical and application knowledge of Toshiba TEC barcode products
Industrial and desktop barcode printing technologies
Experience delivering customer demonstrations, proof of concepts and technical workshops
Experience gathering customer requirements and translating these into appropriate hardware and software solutions
Experience supporting tenders, technical proposals and solution documentation
Ability to explain complex technical concepts to both technical and non-technical audiences
Experience delivering technical and product training
Excellent networking, Windows and software integration knowledge
Strong presentation, communication and stakeholder management skills
Proven ability to manage multiple customer engagements whilst working independently
Desirable
Microsoft technical certifications (MCP, MCSE or equivalent)
Strong working knowledge of Toshiba TEC industrial and desktop barcode printer range
PERSONAL ATTRIBUTES:
Passionate about technology and delivering outstanding customer solutions
Commercially aware with a strong customer-first mindset
Confident presenting to customers at all levels
Highly organised with excellent attention to detail
Self-motivated and able to work independently across a field-based territory
Strong analytical and problem-solving skills
Adaptable and resilient within a fast-paced technical sales environment
Collaborative team player who builds trusted relationships internally and externally
Committed to continuous professional development and maintaining technical expertise
