1x Fixed Term / Secondment Opportunity – 12 Months
1x Permanent Opportunity
Do you take pride in your work, have good organisational and administrative skills, have a passion for problem solving and service excellence? If so, we want to hear from you. We have a fantastic opportunity for a Business support officer in our Senior Support Team.
Hackney is one of the most dynamic and progressive local authorities in the UK. We are a resilient, vibrant, and creative borough in the heart of London, with strong, diverse communities and a powerful set of shared values.
Over the past twenty years, the Council has built up first-class services, outstanding public infrastructure, and a reputation for excellence, innovation, and ambition. We are leading the way on essential work such as our fight for equity in Hackney with a particular focus on becoming an actively anti-racist borough. But the work doesn’t stop there, we are proactive in our approach to bringing fairness to all aspects of life including gender, neurodiversity and across the poverty divide.
Hackney Parking Services are often leading the way in the parking industry with the main focus practices and performance. Hackney Council’s Parking Services are recognised as one of leading local authorities on the implementation, management and enforcement of effective controls across the borough.
We are looking for a highly motivated individual with a positive attitude toward learning and development. You don’t need years of experience; we are looking for the right attitude. You should have excellent organization skills and ability to plan and prioritize. Someone with good working knowledge of the Google Workspace (Docs, Sheets, Gmail) and an interest in learning new digital tools.
As a business support officer you will need to have good communication skills, confident writing style for reports and correspondence, and the ability to work effectively with a wide range of colleagues and departments.
The ideal candidate must be able to work well in a high pressure and fast paced environment. We have a flexible approach to your work whilst being able to plan and prioritise workloads effectively to ensure that tight deadlines are met. In this role it is crucial for you to maintain high service standards at all times.
You must have experience in the use of a variety of IT packages, specifically Google user experience of google forms an advantage. You will have previous extensive experience spreadsheets to record information accurately and analyse the data when required.
You will take responsibility for continually improving our service performance to meet the demands of our customers, ensuring we get it right the first time.
Hackney is one of the UK’s highest performing local authorities, serving one of London’s best live and work. We have achieved a huge amount: our services, our schools, our public space amongst the very best. We have changed the reputation, not just of the Council, but of Hackney amongst the very best. Bringing jobs and investment into the borough and making this a place we can all be proud of.
As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation.
If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.
We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV’s.
To proceed with your application, you will need to create an account and submit your application.
As part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description.
We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.
Closing date for applications: 12 July 2026 (22.59)
Interview date: TBC
We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.
Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.
The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available: [email protected]
