Job Title: Commercial Quotations Coordinator - part time
Job Purpose
To deliver a professional and efficient quotations service within the commercial division of Mayglothling. This role is responsible for obtaining supplier pricing, preparing accurate and competitive quotations, and ensuring an excellent customer experience for all corporate clients. You will uphold company values in every interaction while supporting business growth through effective coordination and communication.
Key Responsibilities & Activities
- Work collaboratively with colleagues across the business to meet Health & Safety obligations, setting a strong example and proactively identifying and escalating any risks or concerns.
- Act as a key point of contact for customer enquiries via phone, email, and in person, ensuring a professional and responsive service at all times.
- Liaise with suppliers to obtain accurate and timely pricing information to support quotation preparation.
- Prepare, issue, and manage customer quotations, ensuring they are competitive, accurate, and aligned with business objectives.
- Proactively follow up on quotations and sales leads to maximise conversion opportunities.
- Maintain and update the CRM system with all relevant customer interactions, quotations, and follow-up actions.
- Schedule works using CRM Field Service and ensure all systems are kept up to date with accurate information.
- Complete and manage all relevant documentation, including consignment notes.
- Communicate effectively with chemists and other technical teams to ensure accurate service delivery.
- Support the completion of PQQs and tender submissions when required.
- Build strong internal relationships with operational and support teams to enhance collaboration, resolve issues, and maximise commercial opportunities.
- Continuously contribute to improving customer service standards and driving innovation within the commercial offering.
What We’re Looking For
- Strong organisational and communication skills
- Ability to manage multiple tasks and deadlines
- A proactive and customer-focused approach
- Experience in quotations, sales support, or a similar commercial role (preferred)
- Confident using CRM systems and internal business software
Job Type: Part-time
Work Location: In person
