We are seeking a professional, reliable and approachable Safety Officer to join our team at various sites across Essex! This role's purpose is to provide a safe and secure environment for clients, employees, visitors, contractors, and members of the public through the effective delivery of security services. The Security Officer will protect people, property, and assets while maintaining a professional and customer-focused presence at all times.
Essential Criteria:
- Valid SIA Door Supervisor Licence.
- Excellent communication and interpersonal skills.
- Ability to remain calm under pressure.
- Good observational and problem-solving skills.
- Professional appearance and conduct.
- Basic IT literacy and report-writing ability.
- Right to work in the UK.
- Flexible approach to working hours, including nights, weekends, and public holidays.
Desirable but not Essential Criteria:
- Previous security experience in retail, commercial, corporate, or public environments.
- First Aid qualification.
- CCTV Licence.
- Customer service experience.
- Knowledge of health and safety procedures.
Role Responsibilities:
- Conduct regular internal and external patrols of the premises.
- Monitor and respond to alarms, incidents, and emergencies.
- Maintain vigilance for suspicious activity and security breaches.
- Prevent unauthorised access to buildings and restricted areas.
- Carry out opening and closing procedures as required.
- Operate CCTV, access control, and security systems in accordance with company procedures.
- Perform key management and lock/unlock duties.
Incident Management:
- Respond promptly and appropriately to incidents and emergencies.
- Complete detailed and accurate incident reports.
- Liaise with emergency services when required.
- Preserve evidence and assist with investigations.
- Escalate concerns to management in a timely manner.
Customer Service:
- Provide a professional and welcoming presence for visitors and customers.
- Assist members of the public with enquiries and directions.
- Maintain positive relationships with tenants, retailers, contractors, and stakeholders.
- Act as an ambassador for the client and security provider.
Health & Safety:
- Conduct health and safety inspections and report hazards.
- Ensure compliance with site procedures and legislation.
- Support evacuation procedures and emergency response plans.
- Report accidents, defects, and unsafe conditions.
Administration:
- Complete patrol records and daily occurrence reports accurately.
- Maintain all required documentation and logs.
- Ensure all records are factual, accurate, and completed within required timescales.
Competencies;
- Integrity and honesty.
- Professionalism.
- Reliability and punctuality.
- Attention to detail.
- Accountability.
- Teamwork.
- Customer focus.
- Decision-making and initiative.
Performance Standards:
- Patrols completed in accordance with assignment instructions.
- Accurate and timely completion of reports and documentation.
- Prompt response to incidents and alarms.
- Compliance with company policies, procedures, and site instructions.
- Consistently professional appearance and behaviour.
- Positive feedback from clients, visitors, and colleagues.
Physical Requirements:
- Ability to stand and patrol for extended periods.
- Ability to climb stairs and access all areas of the site.
- Ability to respond quickly to emergencies when required.
Additional Responsibilities:
The post holder may be required to undertake other reasonable duties consistent with the role and operational requirements of the business.
Hours & shift pattern:
Monday - Sunday various timings.
Pay: £12.71 per hour
Work Location: In person
