Job Overview
We are seeking a dedicated Property Management & Customer Sales Assistant to join our dynamic team. This role involves supporting property management operations while providing exceptional customer service and sales support. The ideal candidate will possess strong organisational skills, be proficient in administrative tasks, and have a proactive approach to client engagement. This is an excellent opportunity for individuals looking to develop their career within property management and sales, offering valuable experience in a professional environment.
Duties
- Assist with day-to-day property management activities, including lease administration and tenant correspondence
- Support the maintenance of property records using Yardi or similar property management software
- Handle data entry tasks accurately to ensure up-to-date records of tenants, properties, and transactions
- Respond promptly to customer enquiries via phone and email, maintaining excellent phone etiquette
- Conduct property viewings and assist with customer tours, providing detailed information about available units
- Upsell additional services or lease options to prospective tenants to maximise occupancy rates
- Organise appointments and coordinate schedules for property inspections and meetings
- Support administrative functions such as filing, invoicing, and document preparation
- Contribute to the optimisation of customer experience through proactive engagement and personalised service
Skills
- Proficiency in Alto or similar property management software is highly desirable
- Previous office experience with strong organisational skills and attention to detail
- Experience in data entry with accuracy and efficiency
- Demonstrated administrative experience, including managing correspondence and documentation
- Excellent phone etiquette with the ability to communicate clearly and professionally
- Ability to upsell services effectively while maintaining a customer-focused approach
- Strong organisational skills with the ability to multitask in a fast-paced environment
- Good understanding of property management processes and customer service principles
This position offers a rewarding environment for motivated individuals eager to grow within the property management sector. We value professionalism, initiative, and a commitment to delivering outstanding service.
Pay: £12.71-£15.00 per hour
Work Location: In person
