SHERDLEY MANOR CARE HOME
Job Description
JOB TITLE: Administrator
REPORTS TO: Registered Manager/Area Manager
This role requires a CRB disclosure at enhanced level.
ROLE:
To work as a member of the team within the home and company.
To be part of the Central Administrative/Support Services providing a professional administrative service to the organisation.
To act as a Personal Assistant to the manager and area manager if required.
RESPONSIBILITIES:
- To manage all personnel files and ensure that safeguarding requirements are met prior to staff commencing employment.
- Keep track of the homes training matrix and support management in sourcing and carrying out training.
- To complete the checking of supplies and ordering stock.
- To operate Microsoft Word and Excel and where necessary circulate the information to the Area Manager or Head Office. Following general office administrative policies & procedures, maintaining records, word processing, filing, photocopying & logging incoming telephone calls
- Complete the homes Infection Control Audit, Staff Audit & Health & Safety Audit, keeping records of any actions required and passing these on to the relevant person. As well as supporting management in the completion of the actions required. Complete all audits in a timely fashion according to the matrix, ensuring files are kept tidy and well-presented and that paperwork is well maintained and easily found when needed.
- Complete and maintain relevant risk assessments, ensuring they are reviewed, updated, and accurately recorded in line with company requirements. Support the yearly review of company policies and procedures, and ensure they are updated sooner where required due to changes in legislation, guidance, incidents, audits, or operational needs.
- Collate and summarise quality assurance questionnaires sent to residents’ families on a quarterly basis, ensuring responses are recorded accurately, key themes and areas for improvement are identified, and findings are shared with the Home Manager to support continuous improvement in the quality of care and service provided.
- Complete and maintain visa, right-to-work, and related compliance checks for overseas staff, ensuring documentation is accurate, up to date, securely recorded, and escalated to the Home Manager where further action or renewal is required.
- To liaise with all head office as necessary and appropriate.
- To provide assistance in the maintenance of budgetary and financial systems in line with the organisations procedures.
- As a team member, co-operate and assist in tasks to ensure the smooth running of the service at all times.
- To ensure all service user and staff information is lawfully gathered, accurate, up to date and only divulged in accordance with the Data Protection Act 1998, the CQC and the Company’s Policy on Confidentiality..
- To ensure all filing systems both manual and computerised are maintained appropriately.
- To provide reports as requested by the Manager, Area Manager & Director.
- To attend and take minutes of meetings as requested.
- To prepare and manage budget information on a regular basis in relation to the safe keeping of Residents finances or Residents fund Account.
- To liaise with Statutory Services and provide information/reports as required.
- To ensure purchase orders and invoices are processed accurately and efficiently.
- The post-holder is expected to work as part of a close-knit team and have the capability to work on their own initiative.
- To behave professionally at all times and maintain confidentiality of information.
- To participate in supervision, development and training activities as required.
- Such other duties that the Care Home Manager & Area Manager may from time to time ask the post holder to perform.
- To have regard to Health and Safety issues at work at all times
- In liaison with colleagues to promote Equality of Opportunity and anti-discriminatory activity throughout the home.
It is the nature of the work at Sherdley Manor Care Home that tasks and responsibilities are, in many circumstances, unpredictable and varied. Staff are therefore expected to work in a flexible way when jobs not specifically covered in their job description, have to be undertaken. If the additional responsibility or task becomes a regular or frequent part of the staff’s job it will be included in the job description after consultation with the member of staff.
Pay: £13,499.00 per year
Work Location: In person
