About Us
Integrity Plus Services is a mission-driven supported accommodation provider based in Luton. We offer clean, safe, and structured housing for individuals facing homelessness. Our goal is to provide residents with the stability, guidance, and support they need to rebuild their lives, gain independence, and transition into long-term secure housing.
We work with a diverse client group including vulnerable adults, those with complex needs, and individuals navigating housing insecurity.
Position Summary
We are seeking a dedicated and proactive Support Worker to join our team. You will be responsible for delivering meaningful support to up to 14 residents, ensuring compliance with accommodation agreements, facilitating referrals, and helping residents achieve their personal goals.
This is a hands-on role requiring excellent communication, organization, and leadership skills.
Key Responsibilities
- Deliver weekly key working sessions tailored to individual residents' needs.
- Support residents to create and follow personalised action plans to improve independence and well-being.
- Manage licence agreements, support housing benefit claims, and maintain accurate documentation.
- Identify and manage voids, as well as oversee eviction procedures in line with policy.
- Assist residents in accessing external services, including employment, mental health, training, and healthcare support.
- Liaise with external agencies, including local authorities, housing providers, and health professionals.
- Allocate bed spaces efficiently and sensitively, ensuring proper resident placement.
- Source and support transitions into suitable permanent accommodation.
- Prepare and submit monthly resident progress reports and incident reports as required.
- Promote and maintain a positive, respectful, and safe living environment in line with safeguarding practices and company culture.
Requirements
- Proven experience in supported housing, homelessness, or social care sectors (required).
- Strong understanding of homelessness-related issues, safeguarding, and trauma-informed practice. (preferred)
- Excellent communication, organisational, and report-writing skills.
- Ability to work independently and take initiative in problem-solving and case management.
- Driving licence (preferred but not essential).
- Flexibility to work across a part-time rota, including occasional out-of-hours support.
Why Work With Us?
At Integrity Plus Services, we value compassion, professionalism, and impact. You'll be joining a supportive and passionate team making a tangible difference in the lives of vulnerable individuals. We offer opportunities for growth, flexibility, and performance-based incentives.
We are also committed to investing in our staff. All Support Workers receive a comprehensive training delivered through our partnerships who have be delivering frontline homelessness services, with over 20 years of expertise in workforce development.
To Apply
Please submit your CV and a brief cover letter detailing your relevant experience and why you’re interested in joining Integrity Plus Services. We welcome applicants from all backgrounds who share our commitment to supporting those at risk of homelessness.
Job Types: Full-time, Part-time
Pay: £13.50-£16.50 per hour
Benefits:
Application question(s):
- Do you work well when managing your own case load?
- Do you have support work experience , working with homelessness?, If so please sate
Experience:
- support worker: 2 years (required)
Work Location: In person
