Customer Service Representative
Liverpool | Immediate Start Available | Full-Time | On-Site | Monday-Friday
Are you a people person with excellent communication skills and a passion for delivering outstanding customer experiences?
We're looking for a Customer Service Representative to join our growing team in Liverpool. This is an exciting opportunity for an enthusiastic and motivated individual who enjoys working with customers, solving problems, and being part of a fast-paced, supportive environment.
Whether you're looking to start your career or take the next step in customer service, we provide full training and ongoing development to help you succeed.
About the Role
As a Customer Service Representative, you'll be the face of our brand, helping customers, building relationships, and ensuring every interaction leaves a positive impression.
Your responsibilities will include:
- Providing exceptional customer service and support
- Assisting customers with enquiries and product information
- Building strong relationships and maintaining customer satisfaction
- Resolving customer concerns in a professional and efficient manner
- Representing clients and promoting products and services
- Processing customer requests and maintaining accurate records
- Supporting customer acquisition and retention initiatives
- Working towards individual and team performance goals
- Collaborating with colleagues to deliver outstanding customer experiences
What We're Looking For
We're seeking individuals who are:
- Friendly, approachable, and customer-focused
- Excellent communicators with strong interpersonal skills
- Positive, professional, and eager to learn
- Confident working in a fast-paced environment
- Solution-oriented with strong problem-solving abilities
- Reliable, organised, and self-motivated
- Able to work full-time on-site in Liverpool
Previous customer service experience is beneficial but not essential, as full training will be provided.
What We Offer
- Immediate start available
- Full training and ongoing support
- Career progression opportunities
- Professional development and coaching
- A positive and collaborative team culture
- Recognition and rewards for performance
- Hands-on experience working with customers and leading brands
- A vibrant and energetic working environment
Why Join Us?
We're committed to investing in our people and creating opportunities for growth. If you're looking for a rewarding role where you can develop valuable skills, build confidence, and be part of a team that values hard work and ambition, we'd love to hear from you.
Apply today for immediate consideration and start your customer service career with a company that supports your success.
Pay: £14.00-£17.00 per hour
Benefits:
- Company events
- Cycle to work scheme
- Free parking
- Gym membership
- Health & wellbeing programme
- On-site parking
Work authorisation:
- United Kingdom (required)
Work Location: In person
