Job Summary
We are seeking a professional and friendly Dental Receptionist to join our dental practice. The successful candidate will be the first point of contact for patients, providing excellent customer service and ensuring the smooth operation of the reception area. This role offers an opportunity to work in a welcoming environment where organisational skills and attention to detail are highly valued.
Duties
- Greet patients warmly and professionally upon arrival and departure
- Manage appointment scheduling and cancellations efficiently
- Answer phone calls, respond to enquiries, and direct calls appropriately
- Maintain accurate patient records and update information as needed
- Handle administrative tasks such as filing, data entry, and processing payments
- Liaise with dental staff to coordinate patient care and clinic operations
- Ensure the reception area remains tidy, welcoming, and well-stocked with necessary materials
- Assist with administrative duties related to patient billing and insurance claims
Skills
- Prior office experience, preferably within a healthcare or dental setting
- Strong organisational skills with the ability to multitask effectively
- Excellent communication skills, both written and verbal
- Proficiency in using dental practice management software and MS Office applications
- Friendly, approachable manner with a professional appearance
- Attention to detail and high levels of accuracy in record keeping
- Ability to remain calm under pressure and handle difficult situations diplomatically
This role is ideal for organised individuals who enjoy working in a team-oriented environment while delivering exceptional service to patients. The position provides valuable experience within the healthcare sector, fostering professional growth in administrative functions related to dental practice management.
Pay: £12.21 per hour
Work Location: In person
