Are you passionate about delivering exceptional customer service? Do you enjoy working in a fast-paced hospitality environment where every day is different?
Bowood Hotel, Spa & Golf Resort is looking for enthusiastic, friendly and motivated Food & Beverage Assistants to join our professional hospitality team.
Set within the stunning Bowood Estate in Wiltshire, our luxury 4-star hotel offers award-winning dining, championship golf, luxury spa facilities and exceptional conference and banqueting spaces. Every guest experience matters, and our Food & Beverage team plays a vital role in creating memorable moments.
Whether you are an experienced hospitality professional or looking to develop your career in hotels and restaurants, we would love to hear from you. At Bowood we are committed to developing our people, with ongoing raining and opportunities to progress your hospitality career.
The Role
Reporting to the Restaurant & Bars Manager, you will help deliver outstanding service across the resort, including:
- The Shelburne Restaurant
- The Clubhouse Bar
- The Kerry Suite Conference & Banqueting facilities
Working as part of a supportive team, you will ensure every member, guest and visitor receives a warm welcome and an exceptional dining experience while maintaining the high standards expected at Bowood Hotel, Spa & Golf Resort.
This is a full-time position, working 40 hours per week, 5 days out of 7 on a shift rota basis. Applicants must be flexible to cover shifts within an operating window of 07.00-23.30, shifts are typically 07.00-15.30 or 15.00-23.30.
Key Responsibilities
- Deliver exceptional food and beverage service with professionalism and enthusiasm.
- Welcome and serve hotel guests, golf members, conference delegates and visitors.
- Take food and drink orders accurately and efficiently.
- Serve food and beverages to the highest standards.
- Prepare and maintain restaurant, bar and event areas.
- Assist with conferences, weddings, private functions and banqueting events.
- Maintain excellent cleanliness, presentation and food safety standards.
- Work collaboratively with colleagues across all hospitality departments.
- Help ensure an efficient, cost-effective operation while delivering outstanding guest satisfaction.
The successful applicant will
- Have a genuine passion for hospitality and customer service.
- Enjoy working with people and creating memorable guest experiences.
- Be friendly, positive and professional.
- Work well under pressure in a busy environment.
- Be flexible and happy to work evenings, weekends and holidays as required.
- Have excellent communication and teamwork skills.
Previous experience in hospitality, restaurants, bars, hotels or food service is desirable but not essential, as full training will be provided for the right candidate.
Own reliable transport is essential due to the rural location which is easily commutable from Chippenham, Swindon, Devizes, Melksham, Bath, Corsham and surrounding Wiltshire areas.
Among the finest luxury 4 star hotels in Wiltshire, a stay at Bowood is one never to be forgotten. Located in Calne, the hotel is at the heart of the Bowood Estate, where we offer dreamy overnight stays, delicious home-cooked cuisine and a very warm welcome. With our award-winning spa and championship golf course, a stay can be as busy or as relaxed as our clients wish.
