Principal Duties and Responsibilities
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Manage Hazardous waste at site level, to be able to list, pack (where needed) and organise collections working closely with the Cannock function
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Behave like a business owner – treat your clients accounts as if it was your business
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Ability to upsell and grow client account according to their needs with support from the FM team
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Use and utilise a CRM system to record all your key account information
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Immerse yourself into each account and build trusted and lasting relationships with the client to ensure contract retention
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Develop a commercial awareness to support on negotiations, terms, costs and support with debt recovery
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Develop Change management knowledge – what could we do differently to what the client has now? Work with internal departments to continuously drive improvements
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Problem solving - find solutions to problems which arise for the customer with the support of the FM team
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Data analysis – interpret the client information to inform strategic decision making
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Develop knowledge to offer a service which may not be the cheapest but will give the client the most value and sustainable outputs
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Be ready to answer your clients’ questions and give reassurance and support throughout the contract with the wider support from the FM team
We are a leading waste management company who specialise in recycling and total customer waste management.
Our mission is to be a trusted partner in waste prevention, guiding our customers to make informed, data-driven decisions.
We aim to set new industry standards and re-engineer waste to reduce environmental impact and cost.
Our staff are our most important asset. We pride ourselves in being a friendly, professional and supportive company that champions internal promotion and progression. We employ over 200 employees in a variety of positions across the UK.
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