We are recruiting for an experienced and proactive Service Delivery Coordinator to support a critical infrastructure project based in Huntingdon. This Service Delivery Coordinator role is key to ensuring high-quality customer service and smooth day-to-day operations within a fast-paced, reactive environment. As a Service Delivery Coordinator, you will act as a first point of contact for key stakeholders on the Sizewell C project, supporting clear communication, effective scheduling, and seamless service delivery.
This Service Delivery Coordinator position is based at Osprey House in Huntingdon, initially working 5 days per week onsite. Once fully trained and no longer requiring supervision, the Service Delivery Coordinator will have the opportunity to work from home up to a maximum of 2 days per week. This is a temporary role offering an exciting opportunity to be part of a growing utilities and infrastructure delivery business without giving too much away about the client.
Main Responsibilities:
- Acting as the first point of contact for key project stakeholders
- Responding to stakeholder communications via phone, email, and Teams within agreed service levels
- Coordinating delivery schedules and operational resources across core working hours
- Processing delivery requests and maintaining scheduling systems accurately
- Liaising with contractors, site-based teams, and internal departments
- Identifying, escalating, and supporting resolution of operational issues
- Maintaining accurate and auditable records for operational, financial, and compliance purposes
- Supporting contractor coordination, inspections, and HSEQ reporting
- Providing cross-cover and team support within the Water Delivery team
Skills / Experience:
- Previous experience in a coordination, scheduling, planning, or service delivery role
- Comfortable working in a fast-paced and reactive environment
- Strong communication and stakeholder management skills
- Confident using multiple systems and managing shared data
- Good Microsoft Office skills, particularly Excel
- Strong organisational skills and attention to detail
- Ability to work collaboratively as part of a team
- Experience within utilities, construction, logistics, or infrastructure projects is advantageous
Salary & Working Hours:
- Hourly Rate: £13.80 per hour
- Hours: 37.5 hours per week (7.5 hours per day)
- Working Pattern: Shift pattern covering core hours of 7am–7pm, Monday to Friday, plus Saturday morning on-call (shared with two other team members)
- Location: Osprey House, Huntingdon
- Hybrid Working: Potential for up to 2 days working from home after training
Benefits:
- Opportunity to work on a major UK infrastructure project
- Hybrid working after initial training period
- Full training and support provided
- Exposure to a challenging and varied Service Delivery Coordinator role
- Collaborative team environment with development opportunities
INDCOMMERCIAL
Job Types: Full-time, Temporary
Contract length: 12 weeks
Pay: £13.80 per hour
Work Location: Hybrid remote in Huntingdon PE29 6SZ
