Join a dynamic social housing repairs team where your planning expertise will directly impact tenant satisfaction and service delivery.
Planner / Scheduler (Social Housing Repairs)
Location: Harrow
Contract: Temporary - 3 Months
Pay Rate: £16.00 per hour
We are currently recruiting for an experienced Planner / Scheduler to join a busy social housing repairs team based in Harrow on a temporary 3-month contract.
The successful candidate will play a key role in coordinating and scheduling responsive maintenance and repair works, ensuring operatives are deployed efficiently while delivering excellent customer service to tenants.
Key Responsibilities:
- Scheduling and planning repairs and maintenance appointments for operatives
- Managing diaries and allocating jobs based on priority, location, and skill set
- Monitoring work progress and making adjustments to schedules as required
- Liaising with tenants, operatives, subcontractors, and internal teams
- Ensuring appointments are completed within agreed service levels and KPIs
- Updating and maintaining accurate records on internal systems
- Handling incoming calls and queries relating to repairs and maintenance works
Essential Requirements:
- Previous experience in a Planning or Scheduling role within Social Housing, Repairs, Maintenance, or Property Services
- Strong understanding of responsive repairs and maintenance processes
- Excellent organisational and communication skills
- Ability to work in a fast-paced environment and manage changing priorities
- Competent IT skills and experience using scheduling or workforce management systems
- Strong customer service skills and attention to detail
What happens after I apply?
You’ll be contacted by one of our experienced consultants, who will take time to understand your skills, experience, and what you want next. They’ll then match you to suitable roles and guide you through every stage of the process.
Will I be paid on time?
Yes. Daniel Owen has built its reputation on reliability and you’ll always be paid correctly and on time for the hours you’ve worked. We have a full UK staffed operations team to handle queries and ensure you can connect to real people when you need to.
What support do workers receive once placed?
You’ll have a dedicated consultant for any questions or issues, a fully staffed operations team, plus access to our Daniel Owen All Stars rewards scheme, Worker of the Year Awards, Worker of the Month accolades and strong aftercare support.
