Evening Safe Accommodation Worker
Location: Burnley
Salary: £25,139 (pro rata)
Contract Type: Permanent
About Us
At The Calico Group, our purpose is clear: to make a real difference to people’s lives. Whether supporting individuals in recovery, helping communities thrive, or enabling employees to grow, we are committed to creating opportunities that transform lives.
We embrace diversity in all its forms and take pride in employing a workforce that reflects the rich and varied communities we serve. Your skills and experiences could make all the difference – join us to be part of something extraordinary.
We are a well-established Domestic Abuse charity, working to reduce and eliminate domestic abuse and to deliver support services to survivors of domestic abuse across the Northwest of England.
We provide a range of safe accommodation services for all survivors including women, children and young people, trans and non-binary and male survivors. Our safe accommodation offer includes 24/7/365 staffed safe refuges, 2nd stage move-on services and individual, dispersed safe house accommodation.
We deliver specialist support for those with additional support needs around dependency/addiction, mental and physical ill-health and other more complex or multiple support needs. We also deliver a range of community support including outreach support, Independent Domestic Abuse Advisor (IDVA) services and healthy relationship programmes in schools
We understand the serious impact domestic abuse can have, especially on health and wellbeing, and provide support and guidance to help survivors live safely and securely.
The Opportunity
This is a detail-focused role where strong administrative skills are essential. You’ll be responsible for a wide range of tasks that keep the refuge running smoothly—from answering phone calls on our helpline where you will be supporting survivors to access refuge space, liaising with agencies to find suitable support for victims , processing admissions and maintaining accurate records to managing supplies, coordinating donations, and preparing rooms for new residents. Your ability to stay organised, prioritise effectively, and ensure that key processes are followed will play a vital part in creating a safe, welcoming, and well-managed environment for everyone who comes through our doors.
We are looking for high calibre, passionate, caring individuals who are excellent team players and are committed to providing high quality, trauma informed services for victims and survivors of domestic abuse.
For further information about the role, please visit the Role Profile.
What We’re Looking For
We believe in recruiting for potential as well as experience. Our ideal candidate will have:
- Experience of working within a customer service or administrative role.
- Knowledge and understanding of the diverse and additional needs of refuge residents.
- The ability to confidently liaise with other parties.
- The ability to think clearly and act appropriately in a dynamic and pressured environment.
- Excellent time management and organisational skills working on own initiative and within a multi-disciplinary team.
If you share our values and are ready to grow through continuous learning, development, and the support of a dedicated team, we want to hear from you!
What’s in It for You?
At The Calico Group, we value our people and offer a supportive, inclusive culture alongside fantastic benefits:
- Bravo Benefits – Exclusive discounts at popular high street brands including many retailers and restaurants.
- Westfield Health – Our company funded cash plan, with access to a Doctor 24/7 – for you and your dependents.
- Mental Health Support – Access emotional and mental well-being services through Spectrum.
- Cycle to Work Scheme – Save on commuting costs while staying active.
- Pension Options – with employer pension contributions.
- Life Assurance – Peace of mind for you and your loved ones.
- Financial Advice – Expert guidance to help manage your finances.
- Recognition Awards – Celebrate your achievements with our recognition programs.
- Meaningful learning and development programmes with regular focus on your individual growth.
- Gym Membership Discounts – Stay fit with local gym access.
- One Calico Events – Connect and unwind at our employee social gatherings.
- Paid Professional Fees – We’ll cover the cost of professional subscriptions so you can continue growing your career.
And much more! We also offer enhanced holidays, sickness, maternity, and paternity options, ensuring you feel supported when you need it most.
How to Apply
Click Apply Now to complete your application online. Applications close on 30/06/2026
We can’t wait to welcome you to our team!
Inclusive Hiring at Calico
We’re committed to creating a workplace where everyone feels valued and can thrive. If you need any adjustments during the recruitment process or would like to discuss accessibility, please let us know at [email protected]
Our Commitment to Safeguarding
The Calico Group is committed to safeguarding and promoting the welfare of all our customers employees, and volunteers. Successful candidates will be subject to a DBS check (Disclosure and Barring Service) and appropriate pre-employment checks in line with our safeguarding policies.
Don’t Leave it Too Long!
We don’t want you to miss this opportunity, the closing date for applications is 30/06/2026
Interview Dates
TBC
Offers are subject to an enhanced DBS check. Successful candidates will undertake a 5-day Induction Programme prior to starting employment. This Induction Programme is Mandatory, and all new employees must attend the programme. You will be paid a flat rate for attending these days.
This post is open to women only. Section 7 (2) (e) of the Sex Discrimination Act 1975 applies. SafeNet is working towards Equal Opportunities for all and actively encourages applications from disabled, ethnic minority and LBGTQI+ women who are under-represented. SafeNet is a Registered Charity No. 1091544 and a Company Limited by Guarantee No. 3860803.
