We are seeking a professional Dental Receptionist to join our friendly busy NHS/Private dental practice based in Romford. The ideal candidate must have dental experience and will be providing exceptional customer service while managing administrative tasks efficiently.
Responsibilities
- Greet patients warmly as they arrive at the practice and ensure a positive experience.
- Manage appointment scheduling, confirmations, and cancellations effectively.
- Handle patient inquiries via phone, email, and in-person with professionalism and courtesy.
- Maintain accurate patient records and ensure all documentation is up to date.
- Process patient payments and manage billing inquiries.
- Ensure the reception area is tidy and welcoming at all times.
- Liaise with Dentists, Hospitals and Outside referring clinics.
Skills
· Ideally have experience with the R4 software
· Excellent communication skills
- Previous experience in a dental setting is essential.
- Ability to work collaboratively within a team while also being self-motivated.
- Ability to work in a busy environment and ensure smooth operations
- Organised and dedicated
If you are passionate about providing excellent patient care and have the necessary skills to thrive in this role, we encourage you to apply for the position of Dental Receptionist at our practice.
Job Type: Full-time
Pay: From £25,396.00 per year
Benefits:
Education:
- GCSE or equivalent (preferred)
Experience:
- Dental receptionist: 1 year (required)
Work Location: In person
