Do you enjoy interacting with customers? Do you thrive in a fast-paced environment? Do you love to help others and work as part of a team? Then we are looking for you!
We are seeking a dedicated Front of House Assistant to join our team at Pennine Garden Centre. Your goal will be to provide a warm welcome to all our Blooms restaurant visitors and do everything you can to make their trip a memorable one. You will be responsible for ensuring customers are served quickly and accurately, operating the tills, ensuring the restaurant area is impeccably clean and supporting the team with whatever is needed to help create a great working environment.
The working hours for this role are:
Saturdays & Sundays: 11:00am-4:00pm
This is a very demanding role so you must be comfortable working fast and being on your feet a lot of the time. If you think you’re the right person for this position and would like to be considered for the role, then apply now. We would love to hear from you!
Key Responsibilities:
As a Front of House Assistant, your role includes but is not limited to these duties:
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Welcoming and seating customers
- Taking customer orders
- Assist with menu and beverage recommendations
- Preparing and serving beverage and food orders
- Setting tables
- Cash handling
- Handle customer complaints and resolve issues in a timely manner
- Cleaning tables and removing used cutlery
- Communicating effectively with the kitchen and staff members
- Reporting to shifts on time in impeccable uniform.
Skills, Knowledge and Expertise:
Ideally, we are looking for someone who:
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Has previous experience working in a catering environment – (preferable but not mandatory).
- Friendly and sociable.
- Good attention to detail
- Willingness to learn new skills
- Is flexible to work additional shifts and weekends if required
- Ability to work in a fast-paced environment
- Knowledge of restaurant procedures
Why Join Our GREAT Team?
A GREAT Place to Work Friendly, fun, and down-to-earth – we cultivate a positive team spirit every day.
- Work-Life Balance All roles operate within daytime hours - so your evenings stay yours.
️ Up to 33% Staff Discount Treat yourself to garden and home favourites (*varies by department/concession).
Free On-Site Parking Arrive stress-free with plenty of parking.
GREAT Values & Recognition We live our values and celebrate yours with monthly awards and shout-outs.
Monthly Team Engagement Events From information sharing to free food – we love bringing the team together.
Enhanced Holiday Allowance More time off that grows with your length of service.
Grow Your Career We support your development with company-sponsored training.
Well-being Support to Help You Thrive Employee Assistance Programme including 24/7 GP access, funeral concierge, and mental health support – we’re here when you need us.
Pension Contributions Helping you plant the seeds for a secure future.
Supporting Causes That Matter to Our Team Through our Kindness Pot, we donate to charities and local causes close to our team’s hearts – planting seeds of kindness in the community.
We are an independently owned business committed to our vision: to deliver great experiences for all the family. Through retail, food and play offerings in each of our retail destinations, we believe we have created a unique mix of brands that always deliver great experiences for families across multiple sites in Yorkshire.
