We're Hiring!
Trade Counter Assistant - Tayside Ironmongery
Are you an organised and customer-focused individual with a passion for the construction industry?
We are currently seeking a Trade Counter Assistant to join our team at a reputable local ironmongery business.
As a Trade Counter Assistant, you will play a vital role in ensuring the smooth operation of our trade counter, assisting with stock management, serving customers, and facilitating deliveries. If you have experience behind a trade counter, along with a clean driving license, we invite you to apply for this exciting position.
Responsibilities:
Assist with the booking in and management of stock, ensuring accurate records are maintained.
Provide exceptional customer service by greeting and assisting trade customers in a friendly and professional manner.
Offer product advice and information to customers, helping them make informed purchasing decisions.
Process sales transactions accurately and efficiently using our point-of-sale system.
Assist with loading and unloading deliveries, ensuring stock is correctly stored and organised.
Maintain a clean and organised trade counter area, ensuring products are displayed neatly and promotions are effectively showcased.
Conduct regular stock checks and assist with inventory management to ensure adequate levels of stock are maintained.
Assist with general administrative tasks, such as answering phone calls, responding to emails, and processing orders.
Provide support to other team members and collaborate effectively to achieve departmental goals.
Requirements:
Previous experience working behind a trade counter or in joinery would be highly beneficial.
Excellent customer service skills with a friendly and approachable demeanour.
Strong organisational and management skills to prioritise tasks effectively.
Attention to detail and accuracy in handling stock and processing transactions. Physically fit and a capable of carrying out safe heavy lifting practices.
Ability to work well under pressure and in a fast-paced environment.
Good product knowledge related to construction materials, ironmongery, and associated products.
Strong communication skills, both verbal and written.
Proficiency in using computer systems and point-of-sale software.
A proactive and self-motivated attitude, with the ability to work independently and as part of a team.
Why Join Our Company:
Opportunity to work with a reputable company that values its employees and provides a supportive work environment.
Competitive salary and benefits package.
Career growth and development opportunities within the company.
A chance to be part of a dynamic team that plays a vital role in supporting the construction industry.
If you are a customer-focused individual with a passion for the construction industry and possess the necessary skills and experience, we would love to hear from you. Please submit your CV and a cover letter detailing your relevant experience to [email protected]
We thank all applicants for their interest, but only those selected for an interview will be contacted.
Note: This job description is intended to provide a general overview of the position. It is not exhaustive and additional duties may be assigned as required to meet the needs of the business.
Job Type: Full-time
Pay: £27,000.00-£30,000.00 per year
Ability to commute/relocate:
- Dundee DD3 8JQ: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Experience:
- customer service: 1 year (required)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
