Start Date: ASAP
Location: Duxford, Cambridgeshire – Hybrid working options
Hours: Monday – Friday 9am – 5:30pm
Salary: £26,500pa
Duration: Permanent
Are you a friendly, enthusiastic, and customer-focused individual who enjoys building relationships and helping people? Do you have previous office-based customer service experience and excellent communication skills? If so, this is a fantastic opportunity to join a supportive team and take the next step in your customer service career.
Who are we?
We are Busy Bee Recruitment, an award-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our client base spanning multiple sectors including Sales, Marketing, Industrial, Manufacturing, Engineering, IT, Accountancy, Administration & Executive Search.
Duties
· Respond to customer enquiries via email, providing prompt and professional support
· Contact customers to verify account information and maintain accurate records
· Carry out general administrative duties, including data entry and document management
· Communicate effectively with customers, providing updates and resolving queries
· Resolve customer queries and complaints efficiently, escalating complex issues to management when required
· Maintain accurate records of customer interactions and support internal teams with administrative tasks
What we are looking for
· Previous customer service experience
· Excellent its skills and proficient in MS applications
· Passion for problem solving
· Highly organised with strong attention to detail
· Willingness to go above and beyond, a quick learner and adaptable
If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Agency for this Permanent vacancy.
Reference: 5590
INDCOM
Pay: £26,500.00 per year
Work Location: Hybrid remote in Duxford
