Glasgow Commonwealth Games 2026
Venue Manager - Merchandise Operations
Location: Various Commonwealth Games venues - Glasgow
Dates: 23rd July - 3rd August
Pay Rate: £19 per hour
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Join the team behind a world-class sporting event
We're looking for experienced Venue Managers to oversee merchandise operations at one of the major venues during the Commonwealth Games.
This is a fantastic opportunity to play a key role in delivering retail operations at one of the world's premier multi-sport events. Each Venue Manager will be responsible for a large venue containing multiple official merchandise units, ensuring every outlet operates safely, efficiently and delivers an exceptional customer experience throughout the Games.
This is a fast-paced, hands-on operational management role best suited to someone with significant retail management experience, ideally combined with a background in live events, festivals or major sporting events.
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Key Responsibilities:
- Lead all merchandise operations across your assigned venue.
- Attend daily venue operational briefings and represent the merchandise operation within the wider venue management team.
- Communicate key operational updates and implement any required changes throughout the day.
- Oversee the daily set-up and opening of multiple merchandise units.
- Manage stock levels, replenishment and stock movements across all retail locations.
- Troubleshoot operational issues to ensure all units remain fully operational throughout trading.
- Oversee PDQ/payment systems and liaise with support teams to resolve any issues quickly.
- Support, coach and manage Team Leaders across your venue.
- Ensure all health & safety procedures and operational standards are maintained.
- Coordinate daily close-down procedures, cash reconciliation processes and secure stock storage.
- Work closely with the wider event management team to deliver an outstanding retail operation.
Requirements:
- Experience managing retail operations.
- Experience leading large teams in a fast-paced environment.
- Excellent organisational and problem-solving skills.
- The confidence to make operational decisions independently.
- Strong communication skills and the ability to work with multiple stakeholders.
- A calm, professional approach under pressure.
- Previous experience within events, festivals or major sporting events is highly desirable.
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Why join us?
This is an opportunity to play a pivotal role at one of the world's most prestigious sporting events, helping to deliver an exceptional experience for thousands of spectators every day. You'll work alongside an experienced event operations team in a dynamic, high-profile environment where no two days are the same.
About Flair
Flair Event Staffing has been delivering exceptional staffing solutions across the UK's biggest sporting events, festivals, concerts and live experiences for over 20 years. We pride ourselves on providing outstanding people who help create unforgettable events, and we're looking for experienced professionals who share our passion for delivering excellence.
Pay: £19.00 per hour
Work Location: In person
