JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Job Summary:
As a key member of the L&D team, you'll be responsible for leading the local implementation, facilitation, and embedment of Learning and Development activities and programs across the UK, working closely with the L&D Partner, Country HR Partners and other L&D Managers/Leads of J10 countries.
The ideal candidate will have a track record of working with senior stakeholders, confidently assessing needs, and influencing decision-making in alignment with the global Learning & Development Center of Expertise (CoE) strategy. The candidate will have proven experience facilitating in-person and virtual training sessions and workshops at all levels, including senior leadership.
Key Accountabilities:
Conduct learning needs analyses with stakeholders to inform local priorities to include in the country roadmap
Lead the delivery and adoption of learning products within the UK, confidently facilitating in-person and virtual workshops for all employee levels, including senior leadership
Influence and align stakeholders to leverage global L&D products and business line L&D programs within the country
Manage programs and projects within the UK to completion, including impact assessment
Manage the UK apprenticeship levy for existing employees, including launching program cohorts on a yearly basis
Lead the deployment of local regulatory training campaigns on a yearly basis
Actively participate in local audit processes as needed
Work with the business to engage, excite, and motivate learners to learn and embed these new skills in their work
Draw on data-based insights and tell effective stories about the impact of L&D in the UK. This includes preparing quarterly business reviews, and other business presentations
Use digital learning systems to track, monitor and drive usage – including regulatory or compilatory metrics needed within the UK
Serves as an L&D expert, sharing best practices and utilising available content, resources, and technology to support business needs
Actively engage with L&D Leads in other countries, L&D business line partners and L&D product leads to deliver key solutions in a timely manner and to identify scaling opportunities
Required Skills and Experience:
At least 7+ years of experience consulting with stakeholders on their learning and development needs and facilitating leadership and personal development programs, using contemporary content and approaches
Expert in stakeholder management and relationship building in a matrix environment
Outstanding emotionally intelligent communicator who can engage and inspire audiences
Proven program manager with ability to handle multiple projects, prioritize effectively, and meet deadlines
Self-directed professional who thrives both independently and in team settings
Resourceful problem solver with a solution-oriented approach
Best in-class facilitation skills and ability to navigate difficult conversations in a classroom; equally strong virtual facilitation skills with experience using Teams, Webex or other technology to deliver an engaging learning experience
Strong understanding of manager effectiveness, leadership development, change leadership, adult learning theory and team effectiveness
Knowledge and experience leveraging the UK Apprenticeship Levy
Preferable: Experience using and applying assessments in a learning environment, particularly: 360 feedback, Gallup Strengths, Herrmann Brain Dominance (HBDI)
Knowledge of basic talent management practices and talent life cycle desired
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
