Salary: £29,064- £31,537 per annum
Grade: G
Contract: Permanent
Hours: 37 hours per week
Location: Northallerton, North Yorkshire- County Hall
Our Service
The Transport Services Team is a key part of the Integrated Passenger Transport Service within the Environment Directorate. The team is responsible for the delivery of the following services across North Yorkshire: Home to School Transport, Social Care Transport, Local & CT Bus Services, Bus Information and Infrastructure, Transport Policy, ENCTS and Transport Operator Performance and Contract Compliance. The team also works closely with the Councils Fleet and Operations Team who deliver the Councils “in-house” transport and fleet services.
The Role
As a Transport Services Assistant you will join a busy team who are responsible for commissioning transport arrangements to schools and other establishments. You will plan, review and secure contracts to meet the requirements of a wide variety of customers.
You will communicate transport details with a wide range of people, and you should have experience in effective communication both verbally and in writing. You will work closely with colleagues managing a busy workload and will record and update information on various IT systems.
You need to be highly organised, able to work both professionally and calmly. The ability to handle pressure, find solutions to problems and be confidant to work independently or as part of a team are essential.
What you will bring
Excellent communication and organisational skills. You must be a team player, reliable, able to prioritise your own workload, attention to detail and have good IT skills. Due to the nature of the work, you must respect the need for confidentiality of personal information.
What’s in it for you
You will work with a supportive, established team of professionals who will help you grow and develop within this role. The role is Hybrid working so you will have a blend of working from County Hall as well as working from home and we will provide you with the equipment to do this, ensuring you have a work life balance.
What can we offer you?
In addition to your salary, we offer a range of great benefits to help you financially and make life a bit easier. These include:
- a local government pension scheme with 15.1% employer contribution
- salary sacrifice schemes
- employee discount benefits including shopping, supermarkets, gym discounts and more!
- travel loans
- Health Assured – confidential help and support for your wellbeing
Key Dates:
Closing date: 12th July 2026
Interview Date: TBC
Venue for Interview: County Hall, Northallerton
Key Documents:
Job Description
Total Rewards Brochure
NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies.
We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to this commitment.
North Yorkshire Councils’ purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other’s contributions; we therefore welcome applications from individuals of all backgrounds.
