Job Summary
FULL TIME RAMP TEAM LEADER
Pay: £17.75-18.91 per hour
We are seeking an experienced Ramp Team Leader to join our team at our busy airport terminal. The successful candidate will be responsible for day to day ramp operations including OTP, loading/unloading of baggage and cargo. Meeting aircraft, equipment preparation and equipment safety checks, including team oversight., ensuring safety and security standards are maintained throughout their shift. This role offers an opportunity to work in a dynamic environment where organisational skills and attention to detail are essential.
Given the nature of this role, you must be available to cover the all shift times 7 days a week, 365 days a year, including Bank Holidays and religious festivals, day shifts and night shifts possible.
Duties
- Pro-activate management in shift planning allocating of resources and adapting to the needs of our customers schedules is vital in this role.
- Responsible for the loading and unloading of aircraft and associated below wing activities.
- Responsible for the performance management and development of the Ramp/baggage Agents.
- To liaise with the Gate Coordinator about any perceived issues
- Deliver highest level of service to our customer including OTP and baggage delivery.
- Deliver consistently high department standards through robust routines and processes, delivering operational excellence and be responsible for the safety of yourself your colleagues and our customers.
- Ensure all flights are prepared, brief and organise team, as per SLA requirements.
- Prepare GSE as per SLA requirements, ensure pre-use inspections are completed and only GSE safe to use is being used. Follow process for reporting faulty GSE.
- Complete delay reports and any incident accident reports.
- Collaborate with team members to meet operational deadlines efficiently.
- Conduct analysis of baggage flow patterns to optimise handling processes and minimise delays.
- Brand ambassadors of the airline and the handling company when working on the front line.
Requirements
- Must hold a valid Full UK Manual Driving Licence
- Must be able to demonstrate previous experience with head set, pushback & hi-loader operator
- Desirable skills: Towing and de-icing
- Must be able to obtain and retain a full airside pass including a satisfactory criminal record check
- Must be able to lift baggage and cargo weighing up to 32kg
- Excellent time management skills
- Strong analysis skills to identify potential bottlenecks or issues in ramp processing workflows.
- Ability to work under pressure in a fast-paced environment while maintaining attention to detail.
- Flexibility to work various shifts, including early mornings, evenings, or weekends as needed.
- Prior experience in ramp handling is essential.
- A commitment to safety standards and security procedures at all times. This role offers an engaging working environment for those committed to providing excellent service while ensuring operational efficiency within the airline industry.
Job Type: Full-time
Pay: £17.75-£18.91 per hour
Benefits:
- Company pension
- On-site parking
Experience:
- TOW: 1 year (preferred)
- DE-ICING: 1 year (preferred)
- Head Set, Hi-Loader & Pushback: 1 year (required)
Licence/Certification:
- Full UK Manual Driving Licence (required)
Work Location: In person
