Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.
People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.
The Change Manager is responsible for governing, controlling, and continuously improving the end‑to‑end IT Change Management process within a regulated, global insurance environment.
The role ensures that all technology changes across Infrastructure & Operations are assessed, authorised, prioritised, and implemented in a controlled manner to minimise risk, disruption, and client impact.
Operating within a global, outsourced delivery model, the Change Manager provides oversight of both internal teams and third‑party vendors, ensuring adherence to change standards, regulatory expectations, and best practice frameworks.
The role plays a critical part in supporting operational resilience, service stability, and regulatory compliance while enabling the business to deploy change safely and effectively.
Change Management Governance
Ensure changes are properly assessed for risk, impact, dependencies, and regulatory implications before approval.
Change Control & Risk Management
Third‑Party & Internal Change Oversight
Operational Resilience & Compliance
Provide evidence, reporting, and support for internal audits, regulatory reviews, and assurance activities.
Configuration & Release Alignment
Reporting & Continuous Improvement
Produce regular change performance reporting, including success rates, failed changes, emergency changes, and trends.
Build strong relationships with Service Managers, Architecture, Security, Risk, Compliance, and delivery teams.
Howden is evolving quickly and is in the midst of several large projects, the Change Manager will need to support projects as Sponsor, Owner, SME or advisor as required.
Qualifications and Experience:
A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:
Our successes have all come from someone brave enough to try something new
We support each other in the small everyday moments and the bigger challenges
We are determined to make a positive difference at work and beyond
We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.
If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
- Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.
Permanent
