MCM are a security firm based in Wellingborough with an established client base. We are a small team who strive to look after our domestic clients CCTV and Intruder Alarm requirements. We also undertake Fire, Access control and Networking for our business customers.
We are looking to recruit an administrative assistant to help our small team with the day to day running of the office. You will be a friendly team player who can assist across different areas of the business with a pleasant telephone manner and a can do attitude.
Tasks would include but not limited to:
· Answering incoming telephone calls and emails and providing a basic level of customer service.
· Contacting customers to schedule engineer visits.
· Calling customers to chase up overdue payments.
· Assist with updating online diaries.
· Liasing with mobile engineers
· Supporting the wider team with administrative tasks.
· Occasionally manning the office alone and accepting deliveries.
Essential Skills:
Good written and verbal English
A polite telephone manner
A can do attitude
Right to work in the UK
Microsoft Office proficiency
Desirable skills:
Previous admin experience
Customer service
The successful candidate will be required to complete a satisfactory DBS check.
Full training and support will be provided for this role from our existing office team.
Salary: £ 23,296 to £25,025 pro rata dependant on experience.
Benefits:
· Workplace pension.
· Access to spending rewards app.
· Heavily subsidised private healthcare after probation period.
· 21 days holiday pro rata (excluding bank holidays) increasing to 25 after 1 year.
Hours: 21 hours per week office based on Monday, Wednesday and Friday
Please apply with CV and covering letter to:
David Matthews
Office Manager
MCM Alarms Ltd
All applications will be checked through an AI checker for authenticity.
Closing date for applications is 31st May 2026
No Agencies please.
Pay: £23,296.00-£25,025.00 per year
Benefits:
- Company pension
- Employee discount
- Free parking
- Private medical insurance
Work Location: In person
