Job Ref: DOM1482
Branch: The Dixon, Tower Bridge – Autograph Collection by Marriott
Location: The Dixon, London (South East)
Salary/Benefits: Competitive Salary + Company Benefits
Contract type: Permanent
Hours: Full Time
Hours per week: 40
Posted date: 30/06/2026
Closing date: 15/08/2026
The Hotel
The Dixon, Tower Bridge, a boutique style hotel part of Autograph Collection Hotels opened its doors in late 2018. Taking center stage in the Tower Bridge neighborhood on Tooley Street, The Dixon, Tower Bridge, Autograph Collection is the new cultural hub for the capital’s center of artistic activity.
- Named after John Dixon Butler, the architect who originally constructed the building in 1905 as a Magistrates Court and police station, the hotel takes inspiration from the area’s vibrant cultural heritage, while also capturing its new wave of creative cool.
- The 193 rooms will redefine the traditional boutique hotel by seamlessly incorporating the local neighborhood's culture through an artful mix of heritage design. Think simple brickwork, tall windows and modern furniture from British designers that will sit alongside more classic pieces, whilst curated artworks from local artists will hang on the walls.
- Cleverly reflecting the buildings purpose as a courtroom, the restaurant will serve as a neighborhood oasis that will welcome not only hotel guests but also the local trade.
What we offer
- Staff rate across all Marriott brands and across the Dominus hotel portfolio
- Your Inspirational Stay – a night in the hotel and enjoy dinner, bed and breakfast with a plus one (TC's apply)
- Additional annual leave entitlement based on length of service
- Impact Day, paid day to support your charity of choice
- Development opportunity across the Dominus hotels portfolio, including Marriott and Hilton brands
- Staff events and recognition schemes
- Access to Employee Assistance Program (EAP)
- Season Travel Ticket Loan
- Cycle To Work Scheme
- Refer A Friend Scheme – get rewarded when they join the team
- A collaborative team culture where people thrive together and a place where you can be your true authentic self
About the role
As a Night Receptionist, you will play a key role in ensuring the smooth operation of the hotel overnight while delivering an exceptional guest experience. You will be responsible for welcoming guests, handling check-ins and check-outs, responding to enquiries, and supporting the safety and security of the hotel throughout the night. Working closely with the Night Manager and Front Office team, you will help maintain the highest standards of service, professionalism and operational excellence, ensuring every guest enjoys a seamless stay from arrival to departure.
Key Responsibilities
- Deliver a warm, friendly and professional service to guests throughout the night.
- Manage guest check-ins, check-outs and overnight enquiries efficiently and courteously.
- Support the Night Manager in the smooth operation of the hotel, ensuring the safety and security of guests and colleagues.
- Complete overnight Front Office procedures, including payment processing, cash handling and night audit tasks.
- Build strong knowledge of the hotel's facilities, services and the local area to confidently assist guests and enhance their stay.
- Promote room upgrades, hotel facilities and Marriott Bonvoy membership to maximise guest satisfaction and revenue opportunities.
- Work closely with other departments to ensure guest requests are communicated and delivered effectively.
- Ensure compliance with Marriott brand standards, hotel procedures and health safety requirements.
About you
- Previous experience in a Front Office or guest-facing role within the hospitality industry.
- A genuine passion for delivering exceptional guest experiences.
- Excellent communication and interpersonal skills, with a warm and professional approach.
- Calm and confident when working independently and responding to guest enquiries or operational challenges overnight.
- Flexible and adaptable, with the ability to thrive in a fast-paced environment.
- Highly organised with strong attention to detail and accuracy.
- Experience using hotel property management systems (such as Opera) and Microsoft Office would be an advantage.
If you would like to join a people focused team in a unique hotel, please do get in touch! We look forward to hearing from you.
Located in the “World’s most cultural postcode” the Dixon, Tower Bridge, a new boutique style hotel part of Autograph Collection Hotels opened its doors in late 2018. Taking centre stage in the Tower Bridge neighbourhood on Tooley Street, The Dixon, Tower Bridge, Autograph Collection is the new cultural hub for the capital’s centre of artistic activity.
Named after John Dixon Butler, the architect who originally constructed the building in 1905 as a Magistrates Court and police station, the hotel takes inspiration from the area’s vibrant cultural heritage, while also capturing its new wave of creative cool.
Cleverly reflecting the buildings purpose as a courtroom, the Bar and the Restaurant serves as a neighbourhood oasis that welcomes not only hotel guests but also the local trade.
The Dixon as they say is “Exactly like nothing else”.
