Overview - Must have hospitality experience.
We are seeking a dynamic and experienced Assistant Manager to join our team. The ideal candidate will possess strong leadership qualities, excellent organisational skills, and a proven track record in retail or sales management. This role offers an exciting opportunity to contribute to the growth and success of our organisation by supporting daily operations, managing staff, and ensuring exceptional customer service. The Assistant Manager will be instrumental in maintaining high standards across all aspects of the business, fostering a positive team environment, and driving sales performance.
Responsibilities
- Support the General Manager in overseeing daily store operations to ensure smooth functioning.
- Supervise and motivate team members, providing guidance and support to optimise performance.
- Assist with staff recruitment, training, and development programmes to build a competent team.
- Manage sales targets and implement strategies to maximise revenue and profitability.
- Organise merchandising displays to enhance visual appeal and promote products effectively.
- Handle customer enquiries and complaints with professionalism, ensuring high levels of satisfaction.
- Maintain accurate administrative records, including sales reports, staff schedules, and stock levels.
- Ensure compliance with health and safety regulations and company policies at all times.
- Support stock management activities such as inventory checks, ordering, and stock rotation.
- Contribute to marketing initiatives and promotional activities to increase store visibility.
Skills
- Proven management experience within retail or sales environments, with supervising or team management responsibilities.
- Strong leadership qualities with the ability to motivate and develop staff members.
- Excellent verbal and written communication skills, with good phone etiquette.
- Proficient organisational skills with the ability to prioritise tasks efficiently.
- Experience in merchandising, sales management, and administrative functions.
- Effective time management skills to handle multiple responsibilities simultaneously.
- Demonstrated ability to work well under pressure in a fast-paced environment. This role is ideal for proactive individuals who thrive in leadership positions within retail settings. We value organisational excellence, strong communication skills, and a passion for delivering outstanding customer experiences.
Pay: £33,000.00-£36,000.00 per year
Benefits:
- Company pension
- Employee discount
- On-site parking
Work Location: In person
