Salary: £25,974 per year + mileage
Reference: FCS - 05/26
Home Support Matters – Beccles Branch
Full-time | £25,974 per annum | 37.5 hours/week
Home Support Matters is looking for a committed and compassionate Field Care Supervisor to join our Beccles team. This is a rewarding role supporting our care teams and ensuring our Supported Living customers receive safe, high‑quality, and person‑centred care.
- Oversee customer care through assessment, care and support planning, reviews, and quality assurance
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Carry out field supervisions, competency checks and support care staff in their roles
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Ensure all care plans, risk assessments and medication records are accurate, compliant, and up to date
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Monitor care delivery standards and support performance management when required
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Liaise with health and social care professionals to meet changing customer needs
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Complete incident reporting, audits, and documentation to CQC and organisational standards
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Provide hands‑on care when necessary and contribute to the on‑call rota
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Support continuous improvement in care quality across the service
Essential:
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NVQ Level 2 in Health & Social Care (or willing to work towards Level 3/4)
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Minimum 2 years’ learning disabilities experience
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Strong communication, organisational and IT skills
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Understanding of person-centred care and safeguarding
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Confident working independently and as part of a team
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Full UK driving licence
- Make a positive impact every day
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Company mobile phone
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Refer-a-Friend bonus (£100 – T&Cs apply)
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Blue Light Card – enjoy discounts for you & your family
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Your Care GP Online Services
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24/7 support via Norfolk Support Line
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Access to workplace mental health first aiders
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Supportive team and professional development opportunities
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A role with real responsibility and the chance to grow
