Ready for your next leadership challenge?
We're looking for an experienced Registered Manager, Service Manager, or ambitious senior leader ready to take the next step in their career to lead an established Domiciliary Care service covering the Ilkeston and Long Eaton areas.
This is an exciting opportunity to join a multi-award-winning, family-run care provider where you'll have genuine autonomy, influence, and the opportunity to shape the future of a growing service while delivering exceptional person-centred care.
The Role
As Registered Manager / Service Manager, you will take overall responsibility for the leadership, quality, compliance, and performance of the Ilkeston branch, supporting approximately 100 clients and leading a team of over 50 care staff.
Working alongside an experienced office team, including a Care Quality Manager and Senior Care Coordinator, you will provide visible leadership across the service, ensuring outstanding standards of care while driving continuous improvement, staff development, and operational excellence.
You will also act as the Designated Safeguarding Lead and represent the organisation externally with key stakeholders, professionals, and regulatory bodies.
Key responsibilities include:
- Leading, developing, and supporting a team of care and office staff
- Overseeing client care, assessments, reviews, and care planning
- Ensuring the delivery of high-quality, person-centred care
- Driving quality, compliance, governance, and continuous improvement initiatives
- Managing CQC compliance and preparing for inspections
- Monitoring service performance and implementing improvements where required
- Supporting the growth and development of the branch
- Acting as Designated Safeguarding Lead for the service
- Building and maintaining positive relationships with clients, families, professionals, and external stakeholders
- Managing operational performance, staffing, and resource allocation
- Participating in the management on-call rota
About You
We are looking for a confident, compassionate, and commercially aware leader who is passionate about delivering outstanding care and supporting teams to achieve their full potential.
You will:
- Have a minimum of 5 years' experience within Adult Health or Social Care
- Have at least 2 years' experience in a management or leadership position
- Hold a Level 5 Diploma in Leadership & Management for Adult Care (or be willing to work towards this)
- Have a strong understanding of CQC regulations, safeguarding, and adult social care legislation
- Be confident managing teams, performance, and service delivery
- Have excellent decision-making, problem-solving, and leadership skills
- Be able to analyse data and use management information to drive service improvements
- Be competent using care planning systems, digital rostering platforms, and Microsoft Office
- Hold a full UK driving licence and have access to a vehicle
- Live within 45 minutes of the Ilkeston branch
- Demonstrate a commitment to equality, diversity, and inclusion
What's on Offer
- Competitive salary of £40,000 - £50,000 per annum
- Additional paid on-call allowance
- £30 per day for weekday on-call cover
- £60 per day for weekend and bank holiday on-call cover
- Annual salary reviews
- Clear progression opportunities into senior leadership roles
- Ongoing training and professional development
- Support from an experienced Quality & Governance team
- Genuine autonomy and influence over your service
- Family-run culture where people come first
- Opportunity to lead an established and successful branch
About the Client
Our client is a multi-award-winning, family-run domiciliary care provider that has been delivering exceptional care across Derbyshire and Nottinghamshire since 2018.
With offices located in Ilkeston, Ripley, and Long Eaton, they have built a strong reputation for delivering high-quality, person-centred care within local communities while maintaining a supportive and values-driven culture for their employees.
The Ilkeston branch currently supports approximately 100 clients and employs over 50 care staff, providing a strong foundation for a leader who is passionate about driving quality and developing services.
The organisation prides itself on investing in its people, creating opportunities for career progression, and ensuring staff feel valued, supported, and empowered to succeed.
Recruitment Timeline
Applications are encouraged as soon as possible. The recruitment process will include an initial screening followed by interviews for successful candidates.
All offers of employment are subject to satisfactory references and any relevant pre-employment checks.
How to Apply
Please complete the application form below and include an up-to-date CV.
For a confidential discussion about the role, please contact Daisy at [email protected] or call 01926 695216.
Hamptons Resourcing is passionate about equality and is committed to developing an inclusive workforce. We do not discriminate against any employee or applicant regardless of individual needs. Any reasonable adjustments will be fully supported throughout the application and hiring process.
HRMNG
Pay: £40,000.00-£50,000.00 per year
Benefits:
- Company pension
- On-site parking
Work Location: In person