Join a leading healthcare provider where your customer service skills will directly impact patient care and wellbeing.
Customer Service Advisor - Middlewich
£12.71 per hour, weekly pay
Temporary to permanent role
Full time hours
We are currently recruiting on behalf of a leading provider in diagnostic and healthcare screenings in Middlewich. This is a fantastic opportunity for candidates with previous customer service experience who are looking for a role where you can really make a difference to customers.
What you'll be doing:
- Handle inbound calls to support patients with appointments, follow-up care, and general enquiries
- Provide clear, accurate information about services and ensure a positive patient experience
- Resolve queries and concerns promptly, offering effective solutions
- Work towards performance targets while maintaining a high standard of service
- Updating customer records accurately
What we're looking for:
- Previous experience in a customer service role, this could be from a variety of backgrounds including contact centre, retail, hospitality, care etc.
- Computer literate across various platforms
- Friendly, positive, and customer-focused
- A strong communicator with excellent written and verbal skills
- Confident handling sensitive conversations with empathy and professionalism
Hours of work:
- 37.5 hours per week
- Monday to Friday, on a rota between 8:00am - 8:00pm
- Occasional Saturdays (8:00am - 1:00pm)
- Rotational shift pattern (5 days per week)
What's on offer:
- Weekly pay - every Friday
- Opportunity to secure a permanent role
- Valuable experience in a growing healthcare sector
- A supportive, team-focused environment
- The chance to make a genuine impact on patient care
We have interviews taking place now, if you're interested apply now and we'll be in touch!
We are an equal opportunities employer and welcome applications from individuals of all backgrounds. We are committed to creating an inclusive environment where everyone feels valued and respected.
JDR is acting as an Employment Business in relation to this vacancy.
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