Job Ref: MAN3364
Branch: Bowfield Hotel Spa
Location: Bowfield Hotel Spa
Salary/Benefits: Competitive Salary
Contract type: Permanent
Hours: Full Time
Hours per week: 40
Posted date: 06/06/2026
Closing date: 08/07/2026
Bowfield Hotel Spa is more than a health club — it’s a thriving community where our members feel supported, motivated, and at home. With an ever-growing membership base and an exciting period of development ahead, we’re looking for a passionate and performance-driven Membership Sales Manager to lead our sales strategy and deliver an exceptional member experience from first contact through long-term retention.
As our Membership Sales Manager, you’ll be the driving force behind membership growth and engagement. Your role will include:
- Lead on all membership sales activity to consistently achieve monthly and annual targets.
- Develop and deliver a proactive sales plan, including campaigns, outreach and events.
- Convert enquiries through tours, consultations and excellent relationship building.
- Build partnerships in the local community to increase brand awareness and new member acquisition.
- Ensure every enquiry, tour and onboarding journey feels personal, welcoming and aligned with the Bowfield experience.
- Monitor member feedback and retention data, introducing improvements where needed.
- Create a sense of community by supporting on-club events, challenges and initiatives.
- Lead, motivate and develop the membership team to deliver excellence in service and performance.
- Produce accurate reports to track sales performance, forecasting and KPIs.
- Collaborate closely with the Health Club Manager, fitness team, spa and hotel departments to support an integrated guest and member experience.
- Proven experience in a membership, sales or business development role – ideally within leisure, fitness, hospitality or service industries.
- A natural salesperson who is confident, personable and driven by results.
- Strong leadership ability with experience motivating teams to success.
- Excellent communication skills and a passion for cultivating long-term relationships.
- Highly organised, commercially minded and comfortable analysing performance data.
- Someone who thrives in a fast-paced, people-focused environment.
What We Offer
- Competitive salary profit share scheme.
- Complimentary health club membership.
- Discounts across Manorview hotels, restaurants, and spa.
- Full training and ongoing development.
Bowfield Hotel Spa
For moments together…
Located in stunning countryside, but just 15 minutes from Glasgow Airport, Bowfield Hotel Spa welcomes families, couples and friends to enjoy various experiences. Accommodation features hotel rooms, 9 lodges with hot tubs, and a special honeymoon lodge with hot tub overlooking Ben Lomond. Guest facilities include a premium Health Club, AURA Spa, restaurant, bar, café and soft play. A popular wedding and events venue, Bowfield also has various function spaces. It’s a relaxing countryside escape everyone will enjoy!
